This session will demystify the customer experience & shall help the learners to embed the CX mindset while driving data/automation transformations. This will enable them to understand the key elements of CX which they must follow to excel in their professional journey as data/digital professionals. The session will be divided into 3 blocks: Transition from CSAT to CX Data / AI / ML double edge sword for the CX Secrete CX ingredient for your success as a professional. Q&A
Technology can be a two-edged sword. It can deliver incredible results and create unique problems. The customer experience (CX) sector, in particular, has been heavily impacted by technology for quite some time.
Just because you’re using customer relationship management (CRM) tech, doesn’t mean it’s working, though. Here are a few questions to ask yourself to see if your tech is making or breaking your customer’s experience.
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Digital transformation gives a personalized look into the customer’s purchasing habits along with their likes and dislikes. Making it easy for brands to provide a tailor-made premium customer experience based on personal preference & unspoken need.
Ever since smartphones became a part and parcel of human life, people have been a part of a digital network that connects them to friends, businesses, colleagues, and peers.
People don’t just buy products now, they connect with brands, register on their web portals, use their application, give email addresses, and phone numbers at cash counters.
They expect brands to understand their individual needs & answer back when they complain. This has encouraged brands to embrace digital transformation and reinvent customer success.
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The world today is bombarded with continuously growing big data sets. This large amount of data is being produced every minute by businesses as well as individuals. Processing such voluminous data requires advanced analytics solutions. This is where big data analytics comes in, playing an indispensable role in analysing big data sets to uncover information.
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Customer Feedback Tool | Fynzo online customer feedback comes with Android, iOS app. Collect feedback from your customers with tablets or send them feedback links.
Visit page for more information: https://www.fynzo.com/feedback
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AppClues Infotech is the best custom mobile app development company in USA. We offer custom mobile app development services in USA to effectively solve your business purpose.
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