Adopting Conversational AI during the Pandemic. The use of Conversational Artificial Intelligence (AI) such as Chatbots and intelligent automation by organizations, would enhance customer interaction, and renewing of business model and operations.
The use of Conversational Artificial Intelligence (AI) such as Chatbots and Intelligent Automation, would enhance customer interaction, and renewing of business model and operations.
The global Pandemic has rendered many organizations to shift working remotely. The earlier scenario of working in an office, while complying to customers expectations has now been transformed over digital platforms. At the same time, the added burden of compliance with those demands in a coordinated manner has pushed many organizations to adopt solutions digitally. As organizations are looking for alternatives that would assist them to manage the business, conversational AI can be observed as an emerging choice.
Conversational AI and Automation are no longer buzzwords. Artificial Intelligence (AI) conversational platforms are changing the manner in which organizations engage their clients and empower their employees and are a step ahead of chatbots.
Navigating Covid-19 With Conversational AI. Conversational AI has risen to popularity in the wake of COVID-19 pandemic. MyGov is such a virtual assistant providing information and other customer services.
Does Conversational AI Serve the Banking Sector Better? Chatbots, true AI and conversational AI are not the same and do not provide the same results. Wherein chatbots cannot handle the unexpected; digital employees can evolve with customer requirements.
Amsterdam And Helsinki Launch Open AI Registers. Amsterdam and Helsinki both launched an Open AI Register in beta version at the Next Generation Internet Summit.
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