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Learn an effective approach to conducting user experience testing to get meaningful feedback on your designs. See the UX research tools we use for app user testing to improve your designs.
How do you know if you’re building the right thing? Let’s talk to customers!
UX testing is vital for the success of any product. Getting your designs in front of customers is important because it helps you build a product or website that customers actually want, enjoy using, and most importantly helps the business achieve the desired goal.
We conducted a live interview on a product we are working on so you can see first hand what it can be like and identify opportunities to create or improve your own process.
After the interview, we had a Q&A and discussed past experiences, tools, key learnings, and what the next steps would be on any project.
Tools we mentioned in this video :
Notion - Notes, documentation, and more. We use it for just about everything from project planning, internal company communications, to writing new content for our blog.
https://www.notion.so
FullStory - Records full interactions with users on your website.
https://www.fullstory.com/
Zoom - Video chat and recording tool we use for meetings and interviews. You can even set it up to share a phone or tablet screen.
https://zoom.us/
Validately - It’s expensive, but powerful if you have the resources and need.
https://validately.com/
Figma - The tool we use at Headway for all digital product design and prototypes.
https://www.figma.com/
#figma #testing
1594342212
This session is part of a learning curriculum that I designed to incrementally skill up and empower a team of Designers and Researchers whose skillset and ways of working needed to evolve to keep up with changes in the way we think about and execute design.
Each session in the curriculum aims to simplify the complexities of human-centered interaction design using real-life examples from my own professional experience alongside established theory from industry experts.
The sessions are intentionally structured as short, achievable hands-on learning workshops that balance technique (hands-on, doing) with theory (readout, presentation).
**For more info about this curriculum, please read: **👇👇🏼👇🏾
_Why am I sharing this? _I have open-sourced this content to help others understand the fundamentals of human-centered interaction design and the multi-dimensional skillset needed to be successful in complex, collaborative environments.
Context — An understanding of how to approach the work
_Craft _— An understanding of how to do the work
_Communication _— An understanding of how to interact and collaborate
This session provides participants with an introduction to User Research and what it takes to get started — including an understanding of what user research is (and isn’t), where it fits into the product development process, when it should (and shouldn’t) be used, and an overview of common methodologies and tools.
Additionally, it provides a step-by-step framework and techniques for planning and executing effective user research activities, individually, or within an organization.
The participatory exercises in this session help attendees apply the concepts presented to a project they are working on (or have worked on in the past). Each exercise is incremental, building upon the previous one, to help participants understand how the principles of user research can be applied to the design challenges they face in their day-to-day.
User insights are a fundamental element of human-centered design and help to facilitate impactful product design and development.
If a product or design solution is not rooted in an understanding of user needs and behavior, it does not account for how real people will interact with it, and its chance of delivering value and impact are relegated to luck.
User insights are fundamental to the product design and development process — they help us understand a problem, before we try to solve it.
#user-experience-research #interaction-design #ux-research #ux #user-research #design
1594346040
This session is part of a learning curriculum that I designed to incrementally skill up and empower a team of Designers and Researchers whose skillset and ways of working needed to evolve to keep up with changes in the way we think about and execute design.
Each session in the curriculum aims to simplify the complexities of human-centered interaction design using real-life examples from my own professional experience alongside established theory from industry experts.
The sessions are intentionally structured as short, achievable hands-on learning workshops that balance technique (hands-on, doing) with theory (readout, presentation).
**For more info about this curriculum, please read: **👇👇🏼👇🏾
_Why am I sharing this? _I have open-sourced this content to help others understand the fundamentals of human-centered interaction design and the multi-dimensional skillset needed to be successful in complex, collaborative environments.
Context — An understanding of how to approach the work
This session provides participants with techniques for establishing _context_around their research by assessing the value and efficiency of answering a question via UX Research at the onset of a project, before they get started.
Additionally, the step-by-step framework and hands-on exercises in the session internalizethe value of _Context _by challenging each participant to answer a series of up-front questions that establish the _Who, What, Where, When, and Why _around a question they (or their team) feel could be best answered via UX Research.
#ux #user-research #user-experience-research #ux-research #interaction-design
1598916060
The demand for delivering quality software faster — or “Quality at Speed” — requires organizations to search for solutions in Agile, continuous integration (CI), and DevOps methodologies. Test automation is an essential part of these aspects. The latest World Quality Report 2018–2019 suggests that test automation is the biggest bottleneck to deliver “Quality at Speed,” as it is an enabler of successful Agile and DevOps adoption.
Test automation cannot be realized without good tools; as they determine how automation is performed and whether the benefits of automation can be delivered. Test automation tools is a crucial component in the DevOps toolchain. The current test automation trends have increased in applying artificial intelligence and machine learning (AI/ML) to offer advanced capabilities for test optimization, intelligent test generation, execution, and reporting. It will be worthwhile to understand which tools are best poised to take advantage of these trends.****
#automation-testing #automation-testing-tools #testing #testing-tools #selenium #open-source #test-automation #automated-testing
1594349760
This session is part of a learning curriculum that I designed to incrementally skill up and empower a team of Designers and Researchers whose skillset and ways of working needed to evolve to keep up with changes in the way we think about and execute design.
Each session in the curriculum aims to simplify the complexities of human-centered interaction design using real-life examples from my own professional experience alongside established theory from industry experts.
The sessions are intentionally structured as short, achievable hands-on learning workshops that balance technique (hands-on, doing) with theory (readout, presentation).
**For more info about this curriculum, please read: **👇👇🏼👇🏾
_Why am I sharing this? _I have open-sourced this content to help others understand the fundamentals of human-centered interaction design and the multi-dimensional skillset needed to be successful in complex, collaborative environments.
Context — An understanding of how to approach the work
_Craft _— An understanding of how to do the work
_Communication _— An understanding of how to interact and collaborate
This session provides participants with an in-depth overview of the skills and techniques needed to effectively plan and facilitate moderated and unmoderated user interviews — including an understanding of when to you use interviews (and when not to), tips for being a neutral and unbiased moderator, and techniques for staying focused and effectively guiding an interview conversation.
Additionally, it provides a step-by-step framework and techniques for planning and executing effective interviews, synthesizing your findings, and sharing your insights with others.
The participatory exercises in this session help participants apply the concepts presented during the session to a project they are working on (or have worked on in the past). Each exercise is incremental, building upon the previous, to help participants better understand how these user research techniques can be applied to the design challenges they face everyday.
#ux #user-experience-research #interaction-design #ux-research #user-research #interviews
1594353420
This session is part of a learning curriculum that I designed to incrementally skill up and empower a team of Designers and Researchers whose skillset and ways of working needed to evolve to keep up with changes in the way we think about and execute design.
Each session in the curriculum aims to simplify the complexities of human-centered interaction design using real-life examples from my own professional experience alongside established theory from industry experts.
The sessions are intentionally structured as short, achievable hands-on learning workshops that balance technique (hands-on, doing) with theory (readout, presentation).
**For more info about this curriculum, please read: **👇👇🏼👇🏾
_Why am I sharing this? _I have open-sourced this content to help others understand the fundamentals of human-centered interaction design and the multi-dimensional skillset needed to be successful in complex, collaborative environments.
Context — An understanding of how to approach the work
_Craft _— An understanding of how to do the work
_Communication _— An understanding of how to interact and collaborate
This session provides participants with an understanding of the value, skills, and techniques needed to establish a 360° understanding of the context around their work —an understanding of customers, themselves_(their company or client)_ and the world_ (around their company or client)._
Additionally, it provides an in-depth look, into four analysis variables that can be used to establish a 360° understanding. For each variable, participants are walked through the basics they need to know to get started, analysis techniques they can use, and a real-world example of how they can start small, to get up and running quickly.
The participatory exercises in this session help participants apply the concepts presented during the session to a project they are working on (or have worked on in the past). Each exercise is incremental, building upon the previous, to help participants better understand how the user research principles can be applied to the design challenges they face everyday.
#ux-research #user-research #interaction-design #ux #user-experience-research