6 Important SaaS Metrics and Their Relationship with UX design

6 Important SaaS Metrics and Their Relationship with UX design

Churn rate , MRR , LTV , CAC , CAC <> LTV Ratio , and Engagement are some of the most important SaaS metrics you should be monitoring. Growing your business is not an easy task. Growing a SaaS business is incredibly challenging. The main challenge for SaaS products is the need to "retain" the user to pay regularly.

1. Churn rate Churn rate is the most important metric for SaaS. There are two types of churn rate:

  1. Customer churn
  2. Revenue churn

2. MRR 3. LTV LTV - lifetime value is the average amount of money your customers pay for the time they interact with your company.  4. CAC CAC is another important SaaS metric to track. CAC means customer acquisition cost. CAC shows how much it costs to ‘acquire’ new customers. 5. CAC<>LTV Ratio CAC <> LTV Ratio aggregates the average amount of money your customers pay for the time of interaction with your company and the cost of their acquisition in one metric. 6. Engagement Engagement stands for user engagement.

ux design saas metrics web dev

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