In the future, HR professionals will need to bridge the gap between AI and humans. This role will be designed to safeguard interactions to maximize collaboration and productivity. As someone who is currently working without having met my employer, this role will become fundamental to HR functions.
A lot has been said about chatbots and their effects on practically every industry. The field of HR is going through a major revamp with the use of artificial intelligence. Employees are recruited, onboarded, and even terminated with these little bots.
However, there is a lot of debate on whether our AI friends might eventually take over HR jobs. The short answer to what I think about this is a solid 'NO.' The long answer to this question is why I've decided to write this article. I want to take you through how HR chatbots help human resources and why there is no need for HR professionals to worry!
HR chatbots are highly specialized to enhance HR efficiency. Let me take you through the highlights of how one functions:
The personalized greetings that you see are all part of the chatbot interface. It makes it easier for you and me to access, use, and interact with them. The best part is that it can be deployed on web browsers as well as work apps (Slack, MS Teams).
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Even though the test has its flaws and saw a lot of criticism, the test is still in use today. Since then, this fascination of getting machines to answer our questions has only increased and today one facet of it is called “Chatbots”.
Do you know how and why these chatbots are made? Ever since the evolution of chatbots, their motive has been the same: to provide effortless customer support to visitors. With time, chatbots have become more personalized thanks to Artificial Intelligence.
Getting Started With AI Chatbots for Your Business. AI chatbots are trained to operate more or less without human intervention. AI chatbots can save costs, engage customers, and increase revenue for your busines.