Will HR ChatBots Replace Human Resources in the Future?

Will HR ChatBots Replace Human Resources in the Future?

In the future, HR professionals will need to bridge the gap between AI and humans. This role will be designed to safeguard interactions to maximize collaboration and productivity. As someone who is currently working without having met my employer, this role will become fundamental to HR functions.

A lot has been said about chatbots and their effects on practically every industry. The field of HR is going through a major revamp with the use of artificial intelligence. Employees are recruited, onboarded, and even terminated with these little bots.

However, there is a lot of debate on whether our AI friends might eventually take over HR jobs. The short answer to what I think about this is a solid 'NO.' The long answer to this question is why I've decided to write this article. I want to take you through how HR chatbots help human resources and why there is no need for HR professionals to worry!

How does an HR chatbot work?

HR chatbots are highly specialized to enhance HR efficiency. Let me take you through the highlights of how one functions:

Chat interface

The personalized greetings that you see are all part of the chatbot interface. It makes it easier for you and me to access, use, and interact with them. The best part is that it can be deployed on web browsers as well as work apps (Slack, MS Teams).

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