Software intelligence benefits: the real value to your team

Software intelligence benefits: the real value to your team

In our experience, we see teams noticing the cost to acquire customers lowers, developer productivity sky rockets and deployments go a lot smoother, among many things. I’ll go through exactly how we do this below.

Customers adopting the Raygun Software Intelligence Platform sometimes ask about the impact they should see.

In our experience, we see teams noticing the cost to acquire customers lowers, developer productivity sky rockets and deployments go a lot smoother, among many things. I’ll go through exactly how we do this below.

What is software intelligence, and how does it help my team? Learn how to revolutionize the way you build and maintain software applications with this ebook. Download here.

Full visibility

Never lose sight of how your software is performing:

  • Errors
  • Performance
  • Deployments
  • Users

Raygun captures data about all these domains and how they overlap to create customer experiences.

In our own experience, only 1% of customers will ever report an issue. This is why integrated software intelligence is more valuable than relying on feedback. You need to capture everything to understand software health.

Cost of acquiring users

Most businesses are spending significantly in marketing to attract customers. These users come to your site or app, and see if you deliver value to them.

If your app is slow, or crashes, that user is out of there. They’re not sticking around to endure your lousy experience when competitors are just a single click away.

So, software intelligence benefits your development team by reducing the cost to acquire customers and keeping them happy.

Developer productivity: debugging

Today, software engineers are expensive. When your customers have issues, are your engineers spending significant time trying to find log files? More time reproducing errors? Claiming it “Works on my machine”?

I’d much rather have my team delivering features that our customers will love. If my team is spending half their time fixing bugs, then they’re not building out features.

solve software issues faster with RaygunGet the stack trace, solve the problem

Platforms should provide deep insight into what has happened, with enough context to solve the problem. This makes your team a lot more productive. They’re free to focus on delivering the future, rather than fixing the past.

When you’re working towards an ambitious roadmap, you need the team delivering features, not fixing old bugs.

artificial intelligence

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