Starting a project with a new client is a lot like starting a relationship: you went on a few dates and you definitely like each other, but you are still distinct people with a different background and you have to be sure you agree on some fundamental things to make it last.
Starting a project with a new client is a lot like starting a relationship: you went on a few dates and you definitely like each other, but you are still distinct people with a different background and you have to be sure you agree on some fundamental things to make it last. Otherwise sooner or later these dissimilarities will haunt you and the beautiful thing you had together.
Fortunately, it's much easier to achieve in web-development than in an interpersonal relationship, so in this post we want to talk about some things you would want to pay attention to before diving into the new project. Some points might seem obvious but it doesn't mean they are not worth discussing, just to make sure all the parts have the same understanding of "obvious".
First of all, just like the real date will give you much more insight than an online chat, workshops on-site are always more effective than any number of calls. It relates especially strong to remote teams, when (and it happens very often) development teams and the customer are separated by thousands of kilometers and meeting each other in person is a great asset for both sides. And even if the distance is not that huge and your offices are next door, few days of observing each other's work and intense discussions will tell you more about the details of your future cooperation than all the contracts and emails.
Not to mention that it's just a side effect of a really productive brainstorm on design and/or scope defining where a project could be evaluated from different perspectives. It's also where business values are clarified and both sides can make sure they are on the same page with project's values and goals. In the end, it saves a lot of time and misunderstandings, which in turn directly translates into the project's budget and timeline.
Such workshops, of course, require certain effort and time (as every trip planning does) which is not always possible to spare. This doesn't mean the "let's agree how it will work so we all benefit" discussion shouldn't happen. It's always worth having a call with all interested parties and people who will be working on the project soon.
So what are the aspects you should definitely talk through while establishing the details of the new project? Well, we can divide them into three bigger categories, where the first is:
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