Moli Ena


List of Top 20 SaaS Products and Companies to Watch out in 2020

Originally Published at Troop Messenger

Looking for the list of the top, best, and fast-growing SaaS Startups, products & companies in 2020 of India & Worldwide ?.

Your search ends here.

You can find all the examples of SaaS facts, Saas statistics, Saas Industry and Saas examples. Read on to know.

Did you know that 73% of businesses plan to launch SaaS products and make all their systems SaaS by 2020?

Swiftly and Smartly, our World is shifting towards ‘Software as a Service’ era. Some of the best saas companies are already there, while most others are likely to follow.

Vendors and businesses are either building new SaaS products or acquiring the existing ones.

Wait for a couple of more years and your workplace will never be the same again.

Believe us or not, a new type of workplace has already emerged: SaaS-powered workplaces that rely less on the office desk, and more on the internet connection.

Compared to a conventional company, a SaaS company is 52% more likely to attract better talent, and in that process, succeed more.

While these statistics may surprise a few people, there’s no denying the fact that the way businesses operate, and the way services are consumed is changing.

List of saas content

  1. What is SaaS and its Definition
  2. Examples of saas companies
  3. SaaS Solution: Advantages
  4. SaaS Startups: Facts & Statistics
  5. Categories of saas companies
  6. SaaS Products and Companies

What is SaaS and its Definition
Software as a Service (SaaS), is one of the variants of cloud-based services where instead of downloading software in your business network or installing it in your PC to run and update, you instead get to access an application directly from the internet browser.

The software application can comprise anything, from unified communications at the workplace to office software among an extensive list of business applications that are available.

Examples of saas companies
Troop Messenger
Google Apps

SaaS Solution: Advantages

For consumers:
The ability to access the software on any device, at any time, anywhere

Better affordability: Subscription basis pricing plans instead of paying a big lump sum upfront

Instant software upgrades access

For companies:
Faster deployment of the solution in the company

Increase in data security and decrease in software piracy

Higher reliability because of scalability options and upgrade on-the-go

Compatibility with different platforms, thus covering a wide audience using Windows, macOS X, Linux, iOS, Android, etc).

SaaS Startups: Facts & Statistics
By the year 2023, the SaaS products market has been forecasted to have a worth of $60.36 billion, at a CAGR of 9% (Technavio).
As per a survey, the number of SaaS products in marketing niches in 2017 was 8,500, which was only about 500 marketing tools in 2007 (PriceIntelligently).
The revenue retention rate of leading SaaS companies is 100% (
38% of companies are almost running as SaaS companies (

73% of businesses are planning to shift as a SaaS company in the next few years (
86% of businesses that are using SaaS products have reported having experienced higher employee engagement. (BetterCloud)

What kind of multiples category do we see for saas companies?

Customer Relationship Management (CRM) Software
Enterprise Resource Planning (ERP) Software
Accounting Software
Project Management Software
Email Marketing Software
Workplace Collaboration Software
Workplace Attendance Management Software

Top 20 SaaS Products

  1. Dropbox
  2. Troop Messenger
  3. MailChimp
  4. HubSpot
  5. Salesforce
  6. Slack
  7. Time Dynamo
  8. Atlassian Jira
  9. Click2Magic
  10. GitHub
  11. Pluralsight
  12. Workday
  13. Survey Monkey
  14. iBUZR
  15. Veeva
  16. Splunk
  17. Paycom
  18. Wix
  19. TaskRabbit
  20. Teem

Dropbox: Cloud Storage Software (B2B, B2C)
About the company: Dropbox is where you bring together all your content and files. More than 450,000 businesses have trusted this SaaS company for its security infrastructure and consider as one of the largest saas company


Ability to share photos and files without a USB drive
Team collaboration from anywhere, at any time.

What worked for them

Innovative service and product approach that replaced USB drives and pen drives forever
Easy installation process
Dropbox offers a multi-language support
The app is available on multiple platforms
Simple design
User-friendly interface
High awareness among internet users

Troop Messenger: Team Chat Software (B2B)
About the company: Troop Messenger, as an office chat software provides clients with a virtual workplace that can be accessed anywhere, anytime, and used for a great deal of communication and collaboration. From one-on-one messaging to audio/video, calling, live location tracking to file sharing, and integrations, there’s so much to do with this SaaS product and this is considered as one of the fastest-growing saas company


High Trust Instant messaging platform designed for security-conscious organizations like Defence, Military, and Government organizations.
Forkout (Send a single message to multiple users/multiple groups at once)
Burnout (private chat conversation window)

What worked for them

Reaching out to customers that are looking for Slack Alternatives

Enhancing security with multi-factor authentication.

Quick response rate

Reduced storage cost

Reaching out to customers with successful case studies

MailChimp: An Email Marketing Tool (B2B, B2C)
About the company: MailChimp is a highly efficient email marketing service provider. Known for its low-cost plans and excellent built-in templates, this SaaS product has helped millions of companies streamline their Email Marketing needs.


Sending ‘Superior Auto Responders’ is the Unique Selling Point of MailChimp
Specific strategies of customer retention & acquisition
MailChimp repeatedly targets their prospective customers by reminding them about the importance of Emails. According to their website, Email averages $52 ROI for every dollar spent.

All in One Marketing Plan

Personalized behavior-based campaigns

Creation of marketing content using different audience tools

What worked for them?

This SaaS product Offers 4 flexible pricing plans for different types of businesses. The Free plan with all the basics for startup businesses helped MailChimp make a mark in the industry.

They nailed it further with additional plans like Essentials, Standard, and Premium: All designed to improve the insights for growing businesses in need for more customers

HubSpot CRM: Customer Relationship Management Software (B2B)
About the product: HubSpot’s CRM is designed to offer a sales team a platform to create company profiles and contacts, and neatly organize every detail they need for streamlining communication with the customers. This SaaS product is one of the most biggest integrated CRM available in the market.

USP: Easy blending with all the ongoing sales process is HubSpot CRM’s USP. The tool can be easily integrated with:

Google Dynamics
Google Chrome

Specific strategies of customer retention

Free pricing model with all essential features

Frequent mapping out of customer experience

Highlight case studies during their sales and marketing processes.

What worked for them?

Lead Importing

Intuitive Interface

Email and Phone Integration

Drag and Drop Communicator

Salesforce: A Cloud Computing Service Software (B2B)
About the company: Much like HubSpot CRM, Salesforce is also a SaaS company that has established a mark as a CRM service provider. This CRM allows businesses to use the cloud for establishing a better connection with their potential customers and client and consider as one of the best saas companies to work for

Products Example:

Salesforce Sales Cloud

Salesforce Community Cloud

Salesforce Collaboration

Salesforce Commerce Cloud

Salesforce Platform

Salesforce Einstein

USP: Every SaaS product of Salesforce has different USP, but when viewed as a bigger picture, Salesforce offers a unique experience when it comes to re-shaping a company into an improved and informational organization.

Specific strategies of customer retention

Salesforce has repeatedly worked to be perfectly clear in their marketing messaging.

Making Every Employee a Key Player in the customer retention strategy

Engaging the marketing leaders and Select Journalists

Using Storytelling technique as a key marketing strategy

Slack: A Workplace Collaboration Tool (B2B)
About the company: Slack is a messaging application that boasts of having onboard companies like BBC, Oracle, IBM, and more. This workplace collaboration tool is a SaaS product, an outcome of innovation coupled with exclusive marketing hacks.


One of the primary reasons that led to the growth of Slack is that they never compromised or lost on the human touch during their journey towards growth.

With Slack, you get a bright, bubbly UI, with great interactions that have helped the company create a personality for their product. Slack, like a SaaS product, provides a distinguished experience that lingers with each login.

Specific strategies of customer acquisition & retention

Fair Pricing Policy

Growth acceleration via thousands of integrations

Great implementation of customer feedback

What worked for them?

Slack didn’t build too many features, rather focused on establishing a few of them very well.

For example, they focused on the three main features: Search, Synchronisation, and File Sharing.

These three features have given slack a real competitive edge in a market that has witnessed the entry of many tech-giants.

Time Dynamo: Attendance Management Software (B2B)
About the Product: Time Dynamo is a work-force attendance management software designed to ease the efforts needed for employee attendance and recording in a large enterprise.

Tvisha Technologies, an Indian based SaaS company, has developed Time Dynamo, which cuts down on the labor costs through tracking the presence and absence of employees.


Biometric Integration
Attendance Tracking
Analytics and User Report
Payroll and HCM Integration

Specific strategies of customer retention

Re-engagement of customers
Leveraging of customer feedback
Over Delivering on the promise

What worked for them?

The SaaS product’s ability to allow real-time attendance has helped it get an identity in the market. The company reached potential clients and frequently reminded them of the importance of a one-stop resolution and a ‘to-go’ software for attendance management.

Atlassian Jira: Software project management tool (B2B)
About the company: Atlassian is a SaaS company with several SaaS products. Atlassian Jira is one of the project management tools that is used by agile teams. This SaaS product is built for software teams that are planning to plan, release and track great software.


Roadmaps for communicating plans with the stakeholders and employees

Kanban boards for full visibility

Easier configuration

What worked for them?

Agile reporting feature has worked in favor of Atlassian Jira since it allows teams to have access to over a dozen of real-time reports and also out-of-the-box and actionable insights into their team’s performance:

Sprint Report

Version Report

Velocity Chart

Burnup Chart

Calculative flow diagram

Click2Magic: Customer Live Chat Support Application (B2B)
About the Product: Click2Magic, a SaaS product, is a Live Chat Support Application by Tvisha Technologies, an Indian based SaaS company. Using Click2Magic, you can seamlessly connect with your customers and simultaneously resolve their queries.

Agents get to stay in touch with the customers and resolve queries even when they are not at their desk, i.e., anytime and from anywhere.

What worked for them?

Help Centre for valuable customers through Mobile and Web Application

Provide Support even when agents are on the move

Availability for both iOS and Android devices

GitHub: Software Development Program (B2B, B2C)
About the Company: GitHub is a software development platform. Using GitHub, you can host and review codes, build software, and manage projects alongside 40 million developers. GitHub, as a SaaS product, offers users to take collaboration to the next level with many administrative and security features designed especially for teams.

USP: Bringing together teams to work through problems, share ideas, and learn from each other along the way.

Specific strategies of customer retention

Building a most important social network for software engineers
Developing a massive code repository
Word of Mouth by Superfans

What worked for them?

Facilitating integration of tools that a user has been using through integrations
Freemium pricing plans
Welcoming Open Source

Pluralsight Skills: Technology Skill platform (B2B, B2C)
About the Company:PluralSight is a technology Skill platform that provides web development training, IT certification learning, and on-demand skill training for employees to help their career move forward.

Using this SaaS product, you can upskill your team into a better workflow efficiency and modern roles

Training modules trusted by companies of different sizes to help them scale their business further.

What worked for them

Targeting the companies that faced backlash due to unskilled labors

Making Skill Development a strategic priority

Safeguarding against the security threats

Software Dev Teams

IT OPS teams


What is GEEK

Buddha Community

List of Top 20 SaaS Products and Companies to Watch out in 2020
studio52 dubai

studio52 dubai


Top Video Production Companies in Dubai 2021

Looking for the top video production companies in Dubai in 2021? Choose the right video production company to enhance your product and service with the best video services.

#dubai video production company #video production company #video production house #top video production companies in dubai 2021 #video production #video production companies in dubai

Ajay Kapoor


Software Product Development Company, SaaS Development Services

PixelCrayons: Being a top software product development company, we are known for providing robust, secure, feature-packed, and scalable Software product engineering solutions as per the specific needs of businesses.

Get SaaS-based software product development services from initial strategy & planning to final deployment and after delivery support.

Being a trusted SaaS product development company, we cover the entire array of software product engineering services from consulting to development, testing and devops.

We turn your software product idea into reality by putting custom skillsets in place. With 16+ years of domain expertise, we have created 13800+ successful projects and garnered 6800+ happy customers from 38+ countries.

#software product development companies in india #software product development services #software product development company #software product development india #product development companies in india #software product development companies

Erwin  Boyer

Erwin Boyer


Top 10 Chatbot Companies in India to Watch Out for in 2021

Here are the best chatbot companies in India.

Businesses who want to build a strong brand image and give the best possible customer service might benefit greatly from “Chatbot”. Chatbots have been more popular than ever in recent years, thanks to technological advancements and machine learning. Chatbots will keep evolving, improving, and ultimately play a vital role in customer service for all types of businesses as time goes forward.

Today, Analytics Insight presents you with the top 10 chatbot companies in India that you can watch out for this year.

Hidden Brains

#chatbots #latest news #top list #chatbot companies #top 10 chatbot companies in india to watch out for in 2021 #top chatbot companies

Top 5 Mobile App Development Companies in New York

New York is the best potential business hub for the technology and IT industry. Thousands of companies are established in New York for the mobile app development or technology industry. So, here quite a confusion is that how to choose the right company for your business amongst all the companies. No need to worry about it, We have found the most reliable and trustworthy mobile app development companies that are the top-tiers in New York. Before we share the companies list you need to know the benefits of mobile app development for your business.

Key Benefits of Mobile App Development:

· Improves Efficiency

· Offers High Scalability

· Secures Your App Data

· Integrates With Existing Software

· Easy to Maintain

· Improves Customer Relationship

· Facilitates New Client Data Retrieval

· Provides Real-time Project Access

Are you looking for top mobile app development companies in New York that help to create a custom mobile app as per your business requirements? Please go through these Top 5 mobile app development companies that provide exceptional development and design services for your business.

Top Mobile App Development Companies in New York:

1. AppCluesInfotech

AppClues Infotech is one of the leading mobile app development company based in New York that builds high-quality mobile apps. Being a versatile mobile app development company, they provide services on various platforms like Android, iOS, Cross-platform, Windows, etc. They are aware of the latest technologies and features of industry. They utilize them to create a user-engaging mobile app. They have the best team of designers and developers who are delivered a mobile app with high-quality and performance.

Founded In: 2014

Employees: 50 to 200 Members

Location: USA


2. Data EximIT

Data EximIT is one of the leading mobile app development company in New York that provides top-notch and elegant mobile app development services with the latest market trends and functionalities at a competitive price. They have highly experienced mobile app designers and developers team who have the best strength of developing all types of a mobile app. They deliver a feature-rich mobile app for their clients that give the best business ROI.

Founded In: 2004

Employees: 50 to 150 Members

Location: USA & India


3. WebClues Infotech

WebClues Infotech is the most reliable & superior company that builds custom mobile apps to do things differently. They are the best mobile app development company in New York, USA and as well as globally with high proficiency. They have a highly experienced app developers team that has the best strength of work on multiple platforms like android, Cross-platform, and iOS.

They have successfully delivered 950+ mobile app projects effectively and on-time. Build your Robust, Secure, Scalable & High-performance mobile app with WebClues Infotech with creative & dynamic designs at an affordable price.

Founded In: 2014

Employees: 50 to 250 Members



4. AppClues Studio

AppClues Studio is a leading mobile app development company in New York, USA. The company is versatile in developing custom mobile app development solutions to its customers across the globe. With an experience of 8+ years in mobile app development, Utility is hyper-focused on Return on Investment (ROI) and building good relationships with partner companies. The company is worked with a start-up to large enterprises.

Founded In: 2014

Employees: 50 to 150 Members

Location: USA & UK


5. WebClues Global

WebClues Global is a prominent mobile application development company in New York, USA. They are one of the top-tier mobile app developers who deliver high-end Android mobile app solutions to their clients. The company operated with 100+ qualified developers who working in different domains to give the best solution for their development. WebClues Global offers various services including web and mobile design & development, E-Commerce Development, Ui/Ux Development.

Founded In: 2014

Employees: 50 to 150 Members



#top 5 mobile app development companies in new york #top 5 mobile app development companies in usa #top mobile app development companies in new york #top mobile app development companies in usa #top 5 mobile app development companies

Brain  Crist

Brain Crist


Citrix Bugs Allow Unauthenticated Code Injection, Data Theft

Multiple vulnerabilities in the Citrix Application Delivery Controller (ADC) and Gateway would allow code injection, information disclosure and denial of service, the networking vendor announced Tuesday. Four of the bugs are exploitable by an unauthenticated, remote attacker.

The Citrix products (formerly known as NetScaler ADC and Gateway) are used for application-aware traffic management and secure remote access, respectively, and are installed in at least 80,000 companies in 158 countries, according to a December assessment from Positive Technologies.

Other flaws announced Tuesday also affect Citrix SD-WAN WANOP appliances, models 4000-WO, 4100-WO, 5000-WO and 5100-WO.

Attacks on the management interface of the products could result in system compromise by an unauthenticated user on the management network; or system compromise through cross-site scripting (XSS). Attackers could also create a download link for the device which, if downloaded and then executed by an unauthenticated user on the management network, could result in the compromise of a local computer.

“Customers who have configured their systems in accordance with Citrix recommendations [i.e., to have this interface separated from the network and protected by a firewall] have significantly reduced their risk from attacks to the management interface,” according to the vendor.

Threat actors could also mount attacks on Virtual IPs (VIPs). VIPs, among other things, are used to provide users with a unique IP address for communicating with network resources for applications that do not allow multiple connections or users from the same IP address.

The VIP attacks include denial of service against either the Gateway or Authentication virtual servers by an unauthenticated user; or remote port scanning of the internal network by an authenticated Citrix Gateway user.

“Attackers can only discern whether a TLS connection is possible with the port and cannot communicate further with the end devices,” according to the critical Citrix advisory. “Customers who have not enabled either the Gateway or Authentication virtual servers are not at risk from attacks that are applicable to those servers. Other virtual servers e.g. load balancing and content switching virtual servers are not affected by these issues.”

A final vulnerability has been found in Citrix Gateway Plug-in for Linux that would allow a local logged-on user of a Linux system with that plug-in installed to elevate their privileges to an administrator account on that computer, the company said.

#vulnerabilities #adc #citrix #code injection #critical advisory #cve-2020-8187 #cve-2020-8190 #cve-2020-8191 #cve-2020-8193 #cve-2020-8194 #cve-2020-8195 #cve-2020-8196 #cve-2020-8197 #cve-2020-8198 #cve-2020-8199 #denial of service #gateway #information disclosure #patches #security advisory #security bugs