What is White-Label Chat?

What is White-Label Chat?

If you’re looking for a white-label chat solution, this is this post for you! In this blog post, we will outline various companies in the ma…

Very nice overview of white label chat from the CEO of Stream.

Things to know before getting your own chatbot- Custom Chatbot Development

Things to know before getting your own chatbot- Custom Chatbot Development

This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development

This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development with its benefits.

Drive Engagement and Interaction Voluntarily via Team Collaboration Chat Apps

Drive Engagement and Interaction Voluntarily via Team Collaboration Chat Apps

Emails are almost extinct. The need to stay glued to your office desk is no more a necessity to stay connected with teams. Chat applications are here and are changing the way teams collaborate and communicate with each other with increased...

Emails are almost extinct. The need to stay glued to your office desk is no more a necessity to stay connected with teams. Chat applications are here and are changing the way teams collaborate and communicate with each other with increased mobility.

Chats have gone a long way from being reserved only for socializing purposes to hosting important team discussions and meetings where ideas are born and rolled out. Team chat apps built for iOS and Android devices are the new collaborative tools that business people thrive on.

Chat apps solutions are seeing technical teams in technology companies, be it startups or an enterprise-grade companies as early adopters as they have started realizing the benefits of flexible and frictionless communication that these chat solutions power.

Advantages that Pose Real-time Instant Messaging Apps as Convenient Alternatives for Group or Team Communication Over Conventional emailing Systems

1. Ad-hoc Conversations
Apart from bringing employees together chat apps pave way for grouping teams for ad-hoc conversations where technical people can discuss over tasks, brainstorm and come up with ideas.

2. Epicenter of Tasks
Through an array of integrations that chat applications offer, teams, especially those involved in product development, can centralize their accounts on other collaborative platforms like GitHub, Jira into the chat application itself creating an ecosystem that caters to all collaboration purposes.

3. Record Keeping and Easy Search
Key developments that happen over a verbal discussion need to be noted down else chances are more likely for losing a crucial breakthrough achieved over a brainstorming session. Team collaboration chat apps record every improvement and contents that dates back to any time can be fully searched.

4. Switch Over Devices Based on Convenience
Multi device compatibility ensures that your employees are connected with teams no matter what devices they are using. If on-the-go connectivity is your preference, get things done on smartphone. If convenience matters the most, switch over to your desktop and continue from where you left.

5. Multiple Communication Medium
Text messages, voice calls, video calls, VOIP calls, direct messages, group chats on iOS and Android extend the modes and medium through which you can get to communicate with your peers, teams and entire organization for that matter.

6. Everything Else that Count
Adding to these, features like file sharing (multiple file types), video conferencing, opinion generation through polls, task delegation, followups, update, personalized notification settings, reminders, to-do list creation and much more can be done through real-time team chat applications.

However, the limitations of team collaboration chat apps end here only if you think so. With every other team, apart from development teams, like those that operational level, management level, marketing level etc can also get to reap the benefits of chat apps. Read on to know the

Instances Which Chat Apps Prove Useful for All Teams in an Organization

Why restrict the benefit of real-time instant messaging chat app to only technology teams into development and designing. Every other team in your office or organization can get a fair share of its advantages.

Here are some of the instances where chat apps can be useful for other teams.
Human Resource team can build employee engagement programs. HRs can get fast response from employees, build a powerful relationship with them, conduct opinion poll for decision making. The hardly-used suggestion box in office premises can be replaced by a chat app for a more effective and instant feedback.

An organization’s system administration team can stay connected with employees on the go and be there on time to resolve issues. Moreover, notifications on breakdowns and other technical issues can help in saving the downtime. Alerts and reminders on instant messaging applications can contribute towards proactive care.

For marketing professionals and sales executives, chat apps on multiple platforms like iOS, Android can reduce series of mail threads into chat logs that are easily searchable. Live video calls and voice calls can help them build better client relationship and both pre and post sales support can get more livelier and personalized with chat apps.

At operational level, chat apps can connect an organization’s representative with many third party vendors to keep up on timely delivery, maintenance, bill payments and more.

Group or Team collaboration applications are the new age communication tools that can contribute for successful communication between employees of an organization in multiple angles. From initiating an idea to getting works done, real time chat apps have started helping organization at many instances which are tough to handle when done conventionally.

If you are into an organization but still have not got a chat app on board, it is high time that your build a chat app on iOS and Android.

Chatbot Development Company - Chatbot App Development Services in USA | Hidden Brains

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