Language is a key element in human communications that is gradually being mastered by machines. With dynamic artificial intelligence technologies, chatbots with IBM Watson are emerging as effective models for streamlined customer interactions....
Language is a key element in human communications that is gradually being mastered by machines. With dynamic artificial intelligence technologies, chatbots with IBM Watson are emerging as effective models for streamlined customer interactions. Watson Assistants propel chatbots to handle contextual, business-specific, and personalized interactions to fulfill diverse customer needs. This blog post explores how chatbot development services powered by IBM Watson accelerate global business operations and customer services.
Understanding the Science Behind IBM Watson Chatbots
IBM Watson takes AI’s natural language processing (NLP) capabilities a step ahead with a framework supporting 13 global languages. Watson’s chatbot functionality decodes the intent behind user queries to provide contextual responses. Training chatbots and populating data has become a lot easier with Watson’s Assistant Slots. Unlike complex applications, Assistant Slots transmit user responses within a single Node.
Moreover, Watson’s AI brainpower enables businesses to identify new topics of concern among their customers. The prevailing issues surfaced hereby are analyzed by AI to provide better solutions.
Below are some most effective use cases and business benefits of building chatbots using the IBM Watson framework.
Enhancing Online Shopping Experience
The online shopping journey is still far from ideal for online customers. With an ever-expanding spectrum of choices, it is indispensable for businesses to keep their customers engaged. However, the retail and eCommerce industry is still facing customer heat with-
a) Inconsistent cross-device experience
b) Disordered virtual carts
c) Delayed or unfulfilled orders without reasonable explanations
d) Ill-advised return and exchange policy
The presence of chatbots in online stores extensively represent brand assurance and build customer loyalty. IBM powers Watson’s shopping assistants with Watson Discovery, an AI-search technology that builds cognitive data channels to identify data value effectively.
IBM watson chatbot integration Slack
Here’s a Watson Assistant shopping bot integrated into Slack interface.
The cognitive search and analytic algorithms underlying Watson Discovery enable retail businesses to showcase multiple products efficiently. In addition, the more user queries it handles, the more accuracy does Watson chatbot attains to address customer grievances.
How does Oodles AI deploy IBM Watson to build eCommerce chatbots?
We, at Oodles, train Watson’s underlying NLP technology with historic customer data to track behavioral insights and customer preferences. Our experiential knowledge in building text and voice-based AI-powered chatbots enable retail and eCommerce businesses to seamlessly manage the following tasks-
a) Track and browse eCommerce orders
b) Manage product-related queries
c) Provide virtual support assistants
d) Update product details in real-time, and more.
Simplifying Food Ordering Experience
Enhanced user experience complemented with reduced time for task completion holds the top priority for the food ordering businesses. It is, therefore, essential for food ordering applications to handle diverse user orders with optimum accuracy and minimum time-consumption.
The organization of different fields within Watson Assistant Slots enables the chatbot to fill out the required fields for a food order. It is followed by a quick request sent back to the application for any additional information.
Here’s a demo chat with Watson Chatbot for a pizza ordering business-
Watson’s in-built artificial intelligence churns the input data to make personalized suggestions and offers to customers. In addition, the ML algorithms analyze user queries to extract real-time insights to predict, asses, and mitigate supply shortages.
How does Oodles AI build Chatbots with IBM Watson to improve food ordering experience?
The AI team at Oodles train Watson Assistant Slots with function-specific data to power accurate and quick responses. We extensively train the Watson chatbot to power the following functions while receiving food orders-
a) Show suggestion bubbles with relevant user order that closely match the respective user’s preferences.
b) Auto-correct misspelled order names by users and match it with the right menu option to prevent errors.
c) Build brand value with relevant and personalized combo suggestions to regular customers.
Talk to our AI development team to know more about our Chatbot and AI Development Services.
This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development
This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development with its benefits.
Mobile app development has skyrocketed over these years with the increasing demand of mobile apps for a variety of purposes like entertainment, banking, weather update, health, booking movie tickets, booking a taxi etc. With the latest...
Mobile app development has skyrocketed over these years with the increasing demand of mobile apps for a variety of purposes like entertainment, banking, weather update, health, booking movie tickets, booking a taxi etc. With the latest technologies adopted by mobile app development services, there are different app development approaches which are being practiced. Among them is low-code or no-code development. But will it be the future of mobile app development? Will any mobile application development company start taking this approach as the primary one. Let’s try to find a detailed answer to this question.
But first, let’s understand what this approach exactly is? Well, it is a streamlined approach which involves swift design as well as development with minimal coding, generally relying on different third-party APIs.
Even though there isn’t any single definition of no-code or low-code development because it is actually more of a mindset rather than something which can be directly measured, this mindset has certainly led to a vast community mushrooming up with this mentality. Android app development services are rapidly adopted by this approach. Low-code app innovators are rapidly disrupting all types of various industries. There are a plethora of benefits to these low code platforms and let’s look at this.
1. Less Number of Bugs
It is pretty evident that less code actually means fewer bugs. As simple as that. The entire bug testing phase is actually a major part of modern and latest application development. It is quite inevitable that various issues will come up if there is actually enough code present there. But the best thing regarding low code platforms is that there’s certainly less to test. Also, when they actually tap into APIs, those particular APIs are actually tested by other people.
Lesser number of bugs is better for both users, as well as developers since less amount of time, will be taken up with bug-fixes and troubleshooting. Also, the fast pace of this development approach actually means that if in any case a bug is found, it is generally better just to develop a new iteration rather than fixing it.
2. Significant Lower Costs
Among the most obvious reasons for why you would actually opt for any low code platform is that in reality, low code results in lower cost. Low code development leads to faster app development which saves a lot of time and as a result, lower cost.
It's not only good for companies but also for developers. It certainly cut out the intermediaries, and while they charge less, they use fewer resources and finally come out on top. It is fun for developers because it stops them from actually finding themselves stuck on one particular project which seems to last forever. This is why most of the companies hire app developer who is a well-versed with low-code development.
3. Better Accessibility
The lesser amount of code an application uses, the lesser bandwidth is needed to download it as well as run it. This is quite good news for the people who are based in rural areas or in different developing countries where access to the internet isn’t as prevalent as Western countries. Also, as low code applications can easily be created quite easily than a traditional app, they can easily be released much more swiftly and at a much lower price, and sometimes for free. iPhone app development services follow this approach because it will help in increasing the uptake of their apps as it reduces the entry barrier for every person from lower-income families.
Innovative Development Approach
Among the most promising instances of a low-code or no-code platform is Uber. The apps tap into Google for Maps, Dropbox for storage, Braintree for payments and much more. The most interesting thing about this is that app programming interfaces of APIs which Uber actually relies upon are easily available to anyone who wishes to use them. Uber took those APIs and then used them to create, which was new without requiring to develop each of those particular individual elements, all by themselves. They developed their own brand on top of it by means of looking at how they could actually differentiate themselves from the rest of the others. Mobile app development services should follow this example to create their own low code mobile app which disrupts the market.
The best thing about this is that it inspires innovation. At present, the marketplace actually decides, and only the best applications rise to the top. Also, low code development easily allows developers to iterate much more quickly and can aim for higher more.
The Role of Artificial Intelligence (AI)
Artificial Intelligence is certainly making big waves in different businesses, and as this technology improves further, it will find its way in different other uncharted areas. Among those areas is the low code app development, where it comes in quite useful for a wide range of tasks and actions including the integration of various data sources or just making sense of an entire unstructured or semi-structured data.
Artificial Intelligence is quite great at analysing and conducting trial and error. Hence, it won’t be quite long until the usage of AI becomes quite a standard part of the low code app development. A mobile application development company can find ways to reduce the total amount of code that it is using through AI and flagging potential and possible improvements.
It is quite certain that low-code or no-code app development is the future of app development for one of the simplest reasons that it is quite easier as well as faster and efficiently uses time. It actually doesn’t matter whether Android app development services or iPhone app development services are on-board with this particular change or not. This is quite inevitable as this approach is the path of least resistance. Also, as the inherent demand for low code platforms keeps in growing, developers will certainly find themselves to adopt it.
It is quite a great news as it will push the developers of mobile application development services to become the best. Also, there won’t be any time to redoing it to create the same thing, or any room for sloppy code as well as lengthy development processes which makes the mobile apps redundant even before they are actually finished. Hence, low-code or no-code development will certainly lead the future of mobile app development, and mobile app developers certainly have to get on the bandwagon, one way or the other.
We are leading ecommerce mobile application development company. Hire our ecommerce mobile app developer for your custom Ecommerce project at competitive rates. **Know about [Top ECommerce Mobile App Development...
We are leading ecommerce mobile application development company. Hire our ecommerce mobile app developer for your custom Ecommerce project at competitive rates.
Know about Top ECommerce Mobile App Development Company