As we progress towards the new year, artificial intelligence continues to propel enterprise goals and objectives. With high computational powers and machine learning advancements, business applications of AI are opening new and better...
As we progress towards the new year, artificial intelligence continues to propel enterprise goals and objectives. With high computational powers and machine learning advancements, business applications of AI are opening new and better opportunities across vectors. For this new year, providers of AI development services are aiming to improve business services and strategies with disruptive AI technologies. Read on to find out what all artificial intelligence trends in 2020 will impact your organization’s digital transformation journey.
Chatbots Will Master Human Interactions
2019 witnessed a ubiquitous influence of chatbots across business portals, social media platforms, and dedicated mobile applications. However, AI is still struggling to abate the lackluster performance of chatbots topped with their malfunctioning in response to complex queries.
With constant algorithmic advancements and models wired with self-learning algorithms, the year 2020 would initiate natural conversations with chatbots. Businesses will be able to capitalize on the bot’s human-like interactions by gaining maximum customer loyalty across borders and timezones.
Following are the key transformations awaiting AI-powered chatbot development services in 2020-
a) Voice-based customer interactions will be the most prevalent AI-powered support function throughout the next year. With better natural language processing (NLP) capabilities, virtual assistants will benefit multiple industries with a consistent brand voice and smarter customer engagement.
b) Sentiment analysis will be yet another milestone for chatbots to achieve in 2020. Chatbots’ underlying NLP techniques will enable businesses to trace their target audience’s needs and interests to provide user-centric products and services.
c) Also, social media platforms will give a major boost to businesses with direct purchasing windows available in the form of chatbots. Social media bots not only augment upselling efforts by making personalized offers but also addresses customer grievances efficiently.
shopping bot artificial intelligence
A functional Fb Messenger Shopping bot built by Oodles AI. With experiential knowledge in conversational AI, Oodles’ AI team develops text and voice-based chatbots to handle contextual interactions across channels.
AI’s black box decoded with Explainable AI
To our dismay, artificial intelligence has caused businesses irrecoverable losses in the past due to wrong predictions and impersonal interactions. Critical industries such as healthcare, insurance, and banking are particularly at risk of making uninformed decisions based on AI’s unreasonable outputs.
To make AI’s black box transparent, ‘Explainable AI’ or ‘XAI’ is an emerging technology that justifies AI’s specific decisions with understandable methodology. XAI is a significant development towards the ethical use of AI in businesses along with the following advantages-
a) Improved decision-making based on AI’ deep neural networks.
b) Simplicity and ease of implementation even with complex datasets
c) Better identification of business errors and removal of data biases
d) Strengthened cybersecurity with full control over AI performance
Capitalizing on Artificial Intelligence Trends in 2020 with Oodles AI
We, at Oodles AI, are a team of AI enthusiasts and experts who are exploring innovative business applications of artificial intelligence and its underlying technologies. With hands-on experience in developing industry-specific machine learning models, we deploy complex neural networks and frameworks to fulfill your automation requirements. Our AI capabilities involve NLP services, computer vision technologies, recommendation engines, predictive analytics, and custom chatbot development services.
Talk to our AI team to know more about our artificial intelligence services.
Artificial intelligence or AI has already across digital platforms and applications across niches. As the present trends indicate, AI is…
Artificial Intelligence as technology has received a lot of attention from the technology geeks from the last few years, and in 2020 it should remain the most be watching technology. Let's check a few significant trends of AI in 2020.
This video on "Top 10 Artificial Intelligence (AI) Technologies in 2020 - Artificial Intelligence Trends" will list out the top trending technologies that are going to take over the IT industries with the help of Artificial Intelligence. These technologies are most likely to start showing their dominance in the market from 2020 itself.Top 10 Artificial Intelligence Technologies in 2020 - Artificial Intelligence Trends
This video on "Top 10 Artificial Intelligence (AI) Technologies in 2020 - Artificial Intelligence Trends" will list out the top trending technologies that are going to take over the IT industries with the help of Artificial Intelligence. These technologies are most likely to start showing their dominance in the market from 2020 itself.
eCommerce is an industry that is growing by leaps and bounds. With more and more retailers jumping into this business shift, the marketplace of digital retail become competitive and challenging to survive. To overcome such hassles, I have come up...
eCommerce is an industry that is growing by leaps and bounds. With more and more retailers jumping into this business shift, the marketplace of digital retail become competitive and challenging to survive. To overcome such hassles, I have come up with this blog post containing top eCommerce trends that are set to put the eCommerce industry on fire during 2020.
If we take a brief look at the currently dominating eCommerce trends, the overall industry growth accounts for 14.1 percent, with around 60 percent of the shopping traffic landing from the mobile devices (the mobile still accounts for 36 percent of the overall revenues). As a result of such changes in the eCommerce industry, the upcoming future for the retailers is not at all easy- it’s calling for pre-planned strategies and entailment.
So, if the eCommerce future depends on human efforts, what can the retailers expect in the present year to grow their businesses. The whole eCommerce ecosystem comprises of three factors- consumers, technology, and the industry.
Below, I will be elaborating on the revolving trends in each component. Let’s start with the consumer section.
To embark on, consumers always stay in a hunt for a retail store that is easy to use, fast-loading, and frictionless when it comes to checkout. Therefore, retailers should think from these three factors when looking for optimizing their Magento store. Here, a custom approach to Magento development by the developing agencies can be helpful where they can curate a platform that is tailored to meet the needs of a specific niche.
In addition to these areas, personalization is an ever-evolving eCommerce trend that has become mandatory to impress the end-users.
Probing further, technology is dynamic and tends to change with the passing time. With every technological advancement, one has to stay up to date to build and implement appropriate solutions to the Magento stores. One fine technological innovation that is gaining a lot of appreciation is AI or artificial intelligence. It is a vast term that has several branches covering AR (augmented reality) and VR (virtual reality).
The intervention of artificial intelligence has shaken the whole digital world. Now the machines hold the power to understand, analyze, interpret, and respond to the users’ activity. Explaining this concept further, a chatbot is a great example to start with. One common sight of a chatbot is in the form of Live Chat where it can assist, sell, and market your services 24X7 to the potential audience.
Similarly, the concept of virtual reality is gaining huge appreciation. With its prowess, the merchants are capable to offer product try-on for the end-users in their real-time environments.
Lastly, the headless approach is the greatest eCommerce evolvement in the trends of 2020. The headless eCommerce is focused to provide the end-users with a seamless UX (user experience) as well as the merchants to handle the backend seamlessly. And, the benefits of its implementation are delivered immediately since the minute you apply. With the ability to develop, isolate, and scale the whole eCommerce services is now possible by simply separating the front-end and back-end of a website. However, they stay connected via a frictionless link in-between.
And, it’s a wrap!
In this blog post, I have come up with the top eCommerce trends that are revolutionizing the way a retailer does customer interaction with the best possible technological solutions. However, there are several other concepts to consider as well. Still, I think the ones mentioned here are amongst the top trending ones. With that said, I will call this post to an end with a positive note of assured growth while staying connected with the eCommerce trends.