On-Demand Home Services Aggregator Platform for Portugal

On-Demand Home Services Aggregator Platform for Portugal

On-demand home services platform that provides easy door-to-door assistance with an app. This platform works as an aggregator that renders the verified trained professionals for on-site support.

Opportunity
Portugal has a huge market for on-demand home services. This marketplace is highly fragmented and almost monopolistic due to the lack of sufficient home service providers. In spite of having such a potential marketplace, there are only a few service providers rendering the online facility.

The busy lifestyle of the current generation makes them one of the largest consumers of online personalized home services as they prefer assistance right at their doorstep. These platforms act as intermediaries between real-world services and instant online services that efficiently provide support exactly when consumers need them.

The client recognized the necessity of a comprehensive online door-to-door service platform and decided to deploy software that works as a single point contact for the customer to avail various home services. We partnered with the client to build an online platform that enhances the availability of several on-demand services.

Key challenges:
Implementing a complex pricing model and secured payment integration
Implementation of in-depth analytics to provide customer and service insights
To build software with user-friendly UI design and minimal booking steps
Solution
We implemented a handyman service platform that connects customers, services, and providers. The app is an aggregator that provides the best suited and professional vendors for regular home services like cleaning, maintenance, repairing, remodeling & decoration, etc. We designed the solution in such a way that it increased service utilization by overcoming the insufficiency of the online home services industry in Portugal.

On-demand Home Service App Includes Two Interactive Panels :

Customer App:

Customers can easily schedule their handyman services in advance as the app offers advanced booking and payment functionality. This also comes with extensive features like real-time chat, automated billing, service charges estimation, and a digital invoice. Customers can use various payment gateways like online wallets, debit/credit cards, and net banking.

Operation Console Panel:

The interactive web-based dashboard helps the operator to track and manage service requests and providers. Admin panel also lets the operator manage the services, their costs, and categories. The functionalities like promotion management, review management, and real-time chat with customers and providers help the admin to handle and improve the service quality.

Read More About On-Demand Home Services Aggregator Platform for Portugal.

Mobile App Marketing Services - App Store Optimization | Digiadlab

Mobile App Marketing Services - App Store Optimization | Digiadlab

Mobile App Marketing is important for today's app-based businesses and App Store Optimization (ASO) plays an important part in a strong marketing strategy

Digiadlab is a leading mobile app store optimization that offers mobile app marketing company based on your business.we specialize in strategic App store optimization services that focus on building positive brand image, and driving leads to your business.We have well trained and dedicated team of Aso who are always ready to provide excellent work solution as per your business requirements.~~~~

AI Chatbot Integration Services on Various Social Media platforms

AI Chatbot Integration Services on Various Social Media platforms

Healthy customer relations are an outcome of efficiently managed customer support channels. Leading enterprises now use chatbots on their websites and mobile apps to augment their customer service efforts. Today, industry leaders are proactively...

Healthy customer relations are an outcome of efficiently managed customer support channels. Leading enterprises now use chatbots on their websites and mobile apps to augment their customer service efforts. Today, industry leaders are proactively investing in chatbot development services to streamline routine customer interactions and improve customer relations, making them an ideal choice for CRM.

Early chatbot applications were limited in their scope. However, recent machine learning and natural language processing (NLP) advancements have increased their capabilities with new innovative features. A growing number of businesses now handle a significant volume of customer interactions by integrating chatbots into their CRM systems. This blog post explores the different ways in which the conversational features of chatbots can be enhanced.

**Adding human-like capabilities to chatbots
**

Adding human-like features to chatbots or giving them a human name may not be enough to effectively engage customers. They must maintain a conversation back-and-forth with the person on the other end. A popular journal, Computers in Human Behavior has suggested that chatbots with human features that lack interactivity disappoint users.

Although chatbots are enabling businesses to handle a variety of interactions, several mechanisms and techniques are available to enhance their capabilities. Leading consumer brands use NLP mechanisms to analyze customer interactions and provide inputs to decision-makers. NLP enabled chatbots can assess the intent of input from users and create human-like responses with contextual analysis.
Royal Bank of Scotland uses NLP in their chatbots to enhance customer experience through text analysis. They interpret customer feedback gathered from surveys, call center discussions, complaints, and emails. It enables them to improve their services by identifying the root cause of customer dissatisfaction.
The importance of NLP for a chatbot application is in addressing customer concerns in real-time. A chatbot uses NLP to communicate with customers like human customer service agents. An effective chatbot can respond to customer queries accurately. It identifies the relevant information in the conversation to automate and accelerate customer service processes.

**Chatbots as Reliable Customer Assistants
**

Eugenia Kuyda, co-founder and CEO at Luka, created a chatbot named Replika. She wanted it to stand out among the voice assistants and home robots that had begun to take root in peoples’ lives. AI chatbots are now capable of scheduling an appointment or sharing updates about weather forecast simply by sending a voice note. It uses neural networks to hold an ongoing conversation and gradually learn how to speak like a human being. More than 2 million people have downloaded the Replika app. Many individuals discovered something like friendship, a digital companion with whom to lament failures, celebrate victories, and trade weird internet memes.
The information collected daily when combined with previous data improves the work process of conversational AI. The system becomes smarter with new chunks of information as they are programmed to work in specific ways. It analyzes relevant keywords based on communication and natural language processing to learn about users’ interests and preferences. It enables Chatbots to provide a personalized customer experience.
With the developments still on, conversational AI is adding new skills to redefine user experience by solving the challenges. Further, it improves customer satisfaction and the company’s growth simultaneously.
Future of conversational AI chatbots
A survey was conducted by Usabilla to figure out peoples’ preferences about chatbots. 54 percent of the respondents preferred chatbots over human customer care representatives, even if it saves ten minutes of their time.
Businesses identify the need for a system that provides more human-like responses, if not completely human. Chatbots are not here to replace human agents but to improve their work quality. Using NLP and sentiment analysis chatbots can infer customer’s tone from any text document.
Soon, it will be possible to understand higher-level interactions like emotions or sarcasm.
AI-powered chatbots have made a significant impact on businesses since their advent. Researchers are rigorously training them to effectively handle customer queries and improve customer satisfaction level.

Get ahead with Oodles AI Development Services

We are an artificial intelligence development company that builds smart solutions to solve industry-specific challenges. Our AI developers are experienced in developing smart applications for varied business needs. We use the latest AI-toolkit to provide you with the best possible results for your AI project.
Avail our Artificial Intelligence services, ranging from natural language processing to predictive analytics and chatbot development. Click here to get started.

Social Networking API Integration Service | Social Media API Services | Facebook | Twitter | Linkedin | Google

At CMARIX, we enable several third-party social networking API integration services like Google, Facebook, Linkedin, Twitter, Pinterest, Instagram and others for your Web and Mobile application platform to leverage the power of social network.

At CMARIX, we enable several third-party social networking API integration services like Google, Facebook, Linkedin, Twitter, Pinterest, Instagram and others for your Web and Mobile application platform to leverage the power of social network.