Arno  Bradtke

Arno Bradtke

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Customer Segmentation Report for Arvato Financial Services

This is a capstone project for the Udacity data science nanodegree program.

In this project, we analyze demographics data for customers of a mail-order sales company in Germany, comparing it against demographics information for the general population. We use unsupervised learning techniques to perform customer segmentation, identifying the parts of the population that best describe the core customer base of the company. Then, we use a supervised model to predict which individuals are most likely to convert into becoming customers for the company. The data is provided by Bertelsmann Arvato Analytics and represents a real-life data science task.

There are four tasks in this project:

  1. Get to know the data
  2. Customer segmentation report
  3. Supervised learning model
  4. Kaggle competition

In the following, we will go through each in detail.

#customer-segmentation #machine-learning #data-science

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Customer Segmentation Report for Arvato Financial Services

Customer Care Services & Solutions | DK Business Patron

In a major announcement made earlier last week, the outsourcing giant DK business patron has turned over the market scenario and raised competition. The constant upgrades and inventive inputs that the competent team of DK business patron is putting in to expand their business and reform their business model have been commendable over the years and with the latest additions to their sphere of work they are proving to be a tough competition to International organizations as well.

The strategy managers at DK business patron seem to always take into account the new business opportunities arising in the outsourcing market and snatch the best of it before their competitors venture out towards expansion.

The recent expansion has been made by launching a global** customer care service** segment that is intended to cater to services like helpdesk service, phone answering, common technical support, direct response, virtual assistance, call centre consulting, social customer support and a wide array of others.

The specialty of this move is that other organizations of this stature have not stepped into business expansion this intensively and that the extensive nature of the offerings listed by the new global customer care services by DK business patron stands out in terms of variety while quality is of course guaranteed when the name of this giant is linked with the services.

Over years of extending services to National and international clients, their team has figured out the expansion strategy that should be incorporated to make DK business patron stand as a strong International organization when it comes to outsourcing services at minimal rates and uncompromised quality. The expansions such as that of the new global customer care services segment have put in the local competitors of this organization stand dilemmatic to change their strategies for combating this giant that is becoming stronger than ever.

It has also been reported that the outsourcing companies that already ran customer service are now anticipating a major fall in their percentage share specifically relating to International clients as now DK business patron has entered this segment. Considering the name of DK business patron in International client’s good books regarding the other services that they have been providing for years now, it can be understood what an impact this new proposition would makes on the competitors in this segment.

The market is now eyeing the marketing strategies that DK business patron will consider for its customer service outsourcing unit as that will play a role in identifying the manner in which competitors shall move to respond. The competitors are however aware of the fact that the name of DK business patron is going to get half of the work done when it comes to marketing but they still await the details of this launch to formulate their next move.

Reports are that their team is looking forward to taking the expansion ahead in some more segments that are arising as the latest outsourcing requirements to meet the market demand posed by the international clients mainly. Experts have to state that while venturing into expansion through multiple new units, the team has to make sure to deploy learned and professional personnel for handling the operations to stand up to the quality standards set by the parent organization.

Such developments by **DK Business Patron **have been a matter of time and not if, considering its aggressive market tactics. Such newer developments are continually adding to the firm value and also opening a wide array of opportunities for the organization with the launch of every new unit.

The segment of customer service outsourcing including inbound call center services is about to take a complete reinvention if the record of DK business patron is to be considered. The diligent team completely reforms the services with inventive technology and professional guidance to cater to their clients with the best and latest innovation that is available in the market. The market now waits for the next move of this giant and the competitors focus on retaining their percentage of clientele.

#customer care services #customer care services #customer service call centre #customer service centre

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Global Recruitment Sourcing Services and Solutions | DK Business Patron

DK Business Patron, one of the most renowned firms in the outsourcing industry has launched its new Global financial research services. This addition to their existing ongoing business ventures will not only open new dimensions of the global market but will also help DK Business Patron to explore different aspects Financial research.

The new Global financial research services department would comply with all the associative services that are linked to finance and research. From asset management support to equity research, DK Business Patron has a team of well-trained managers that are quite capable of providing the desired services to the clients.

The new service shall have a combined package of Investment research, Sell-side research, corporate finance support, asset management support, investment banking support, equity research, financial research reports, and financial analysis. This package is designed keeping in mind all the necessary outsourced investment research services that a client shall require in the long run.

Unlike other outsourcing companies in India, DK Business Patron does not work just to provide services in return for the revenue generated. Rather, it believes in developing a strong client relationship which is possible only by satisfying the clients with its services. Which makes the launch of the new global financial research services another move towards increasing the already built international clientele.

DK Business Patron is an essential component in the outsourcing industry and has been providing outsourcing solutions to numerous clients for more than 8 years. Being a trusted company, DK Business Patron has earned the loyalty of a huge number of small as well as medium scale industries.

Being associated with outsourcing business for almost a decade has given DK Business Patron an upper hand in recognizing and establishing links with the target market. Launching a whole new global financial research services unit will not only help in increasing global connectivity and reach but would also aid in penetrating the outsourced financial research services segment.

Outsourcing financial research services have been in trend in the contemporary era. It not only provides strategic benefits but also helps in cost-saving and risk-sharing. Investments are a crucial part of the business and to find out the most beneficial investment seems to be the trickiest of all.

DK Business Patron claims to deliver services that would not only show tangible growth but would also focus on intangible aspects that lead to prosperity and development. Personnel trained especially to satisfy the customers in each and every aspect that is demanded has been set up in each department of the financial research services unit.

For a long time, India has become the hub of outsourcing services demanded by offshore clients. DK Business Patron has been one of the leading service providers in India for more than 8 years. Being situated in Delhi has given the firm required modernity and techno-savvy environment that any business enigma would require to cope-up with the testing competitive times.

After being associated with BPO Solution, KPO solution, and other IT-related outsourcing services, DK Business Patron has now decided to step foot into the financial sector with its new global financial research services. This move is surely going to be revolutionary and would turn around tables in the global market.

Building long-lasting relationships with the clients and smooth functioning have been strong points for DK Business Patron which helped it to open new dimensions of outsourced investment research services.

Industries usually outsource their business when the need to focus on core business activity intensifies. This makes it even more risky to handover secondary business activities in the hands of a third party. DK Business Patron has earned the trust of all the clients associated with it to date. It has not only stood up to the mark by providing satisfactory services but even after being a service provider, has been working dedicatedly just like an in-house unit.

Keeping in mind the ultimate goal of satisfying its clients and working together with them as one unit, the launch of the new global financial research services by DK Business Patron is going to be utterly profitable for all the new investors looking for a helping hand to thrive in the global market.

#outsourcing solutions #financial research #financial research services #financial research solutions #outsourced financial research services #financial research service outsourcing

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