Predictive and Prescriptive Training in Achieving Business Operational Excellence

Predictive and Prescriptive Training in Achieving Business Operational Excellence

Predictive and Prescriptive Training in Achieving Business Operational Excellence. This paper discusses the training industry's current state, gaps, and suggests a high-level solution to address the business need.

Predictive and Prescriptive training in achieving business operational excellence

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Preface

This paper discusses the training industry's current state, gaps, and suggests a high-level solution to address the business need. Outlining the actual implementation is not the scope of this paper, the intent is to design an architecture on which a solution and/or service could be developed to help businesses achieve greater levels of success with their training initiative.

Overview

Training is the key to any business success — a better-trained workforce produces better results and has a greater impact on a business’s bottom line. In the service industry, continuous training is required to maintain service quality, whereas, in the production industry, it is pivotal to maintain the quality of the product and reduce the wastage.

Businesses view training as an investment and are keen in maximizing the ROI. They want highly effective training which is optimized to prepare a new member in the shortest possible time to be effective.

Training typically comprises of;

  • Mandatory Courses/subjects for compliance;
  • Operation courses to prepare team member to perform and execute the everyday tasks to achieve business objectives;
  • Business orientation and policies

Standard industry practice is to develop a library of courseware and deliver using offline and online platforms as part of a new team member onboarding process.

analytics machine-learning training artificial-intelligence operational-excellence

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