The traditional sales and marketing methods are no longer useful in retaining today’s internet-savvy customers.
According to studies, around 82% of customers expect an instant response to sales and marketing queries. Companies that respond to customer queries quickly have a higher customer satisfaction rate and increased chances of revenue.
Conversational marketing can be a solution to achieve faster response times.
Customers look for straightforward information exchanges that the companies can address efficiently with conversational marketing. It can fulfill the speed today’s customers expect.
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