IBM and ServiceNow Partner on AIOps for IT. The joint solution will free up time and IT resources from maintenance activities, allowing IT staff to focus on projects that bring more value to the business.
The joint solution will free up time and IT resources from maintenance activities, allowing IT staff to focus on projects that bring more value to the business.
IBM and ServiceNow announced that they have expanded their strategic partnership to combine Watson AIOps with ServiceNow’s IT Service Management and IT Operations Management Visibility. The goal is to help companies reduce operational risk and lower costs by applying AI to automate IT operations.
Specifically, the solution is designed to help businesses realize deeper, AI-driven insights from their data, create a baseline of a typical IT environment, and take succinct recommended actions on outlying behavior to help prevent and fix IT issues at scale. This will free up time and IT resources from maintenance activities to focus on driving the transformation projects necessary to support their businesses’ digital demands.
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