1667199720

Request Tracker: An Enterprise-grade Issue Tracking System with Perl

RT is an enterprise-grade issue tracking system. It allows organizations
to keep track of what needs to get done, who is working on which tasks,
what's already been done, and when tasks were (or weren't) completed.

RT doesn't cost anything to use, no matter how much you use it; it is
freely available under the terms of Version 2 of the GNU General Public
License.

RT is commercially-supported software. To purchase support, training,
custom development, or professional services, please get in touch with
us at <sales@bestpractical.com>.

REQUIRED PACKAGES
-----------------

o Perl 5.10.1 or later (http://www.perl.org).

RT won't start on versions of Perl older than 5.10.1.

o A supported SQL database

Currently supported: MySQL 5.7 with InnoDB support
MariaDB 10.2 or later with InnoDB support
Postgres 9.5 or later
Oracle 12c or later
SQLite 3.0 or later; for testing only, no
upgrade path guaranteed

o Apache version 2.x (https://httpd.apache.org)
with mod_fcgid -- (https://httpd.apache.org/mod_fcgid/mod/mod_fcgid.html)
or mod_perl -- (http://perl.apache.org)
or nginx -- (https://nginx.org/)
or another webserver with FastCGI support

RT's FastCGI handler needs to access RT's configuration file.

o Various and sundry perl modules

A tool included with RT takes care of the installation of most
of these automatically during the install process.

The tool supplied with RT uses Perl's CPAN (http://www.cpan.org)
to install modules. Some operating systems package all or some
of the modules required, and you may be better off installing
the modules that way.

OPTIONAL DEPENDENCIES
---------------------

o Full-text indexing support in your database

The databases listed above all have options for full-text indexing
(excluding SQLite). See docs/full_text_indexing.pod for details.

o An external HTML converter

Installing an external utility to convert HTML can improve performance.
See the $HTMLFormatter configuration option for details.

GENERAL INSTALLATION
--------------------

1) Unpack this distribution other than where you want to install RT.
Your home directory or /usr/local/src are both fine choices.
Change to that directory and run the following command:

tar xzvf rt.tar.gz

2) Run the "configure" script. To see the list of options, run:

./configure --help

Peruse the options, then rerun ./configure with the flags you want.

RT defaults to installing in /opt/rt5 with MySQL as its database. It
tries to guess which of www-data, www, apache or nobody your
webserver will run as, but you can override that behavior. Note
that the default install directory in /opt/rt5 does not work under
SELinux's default configuration.

If you are upgrading from a previous version of RT, please review
the upgrade notes for the appropriate versions, which can be found
in docs/UPGRADING-* If you are coming from 4.4.x to 5.0.x you should
review both the UPGRADING-4.4 and UPGRADING-5.0 files. Similarly, if
you were coming from 4.2.x, you would want to review the UPGRADING-4.2,
UPGRADING-4.4 and UPGRADING-5.0 documents.

Any upgrade steps given in version-specific UPGRADING files should
be run after the rest of the steps below; however, please read the
relevant documentation before beginning the upgrade, so as to be
aware of important changes.

RT stores the arguments given to ./configure at the top of the
etc/RT_Config.pm file in case you need to recreate your previous use
of ./configure.

3) Make sure that RT has the Perl and system libraries it needs to run.
Check for missing dependencies by running:

make testdeps

4) If the script reports any missing dependencies, install them by
hand, or run the following command as a user who has permission to
install perl modules on your system:

make fixdeps

Some modules require user input or environment variables to install
correctly, so it may be necessary to install them manually. Some modules
also require external source libraries, so you may need to install
additional packages.

If you are having trouble installing GD, refer to "Installing GD libraries"
in docs/charts.pod. Ticket relationship graphing requires the graphviz
library which you should install using your distribution's package manager.

See docs/rt_perl.pod for additional information about installing perl and
RT's dependencies.

5) Check to make sure everything was installed properly.

make testdeps

It might sometimes be necessary to run "make fixdeps" several times
to install all necessary perl modules.

6a) If this is a NEW installation (not an upgrade):

As a user with permission to install RT in your chosen directory,
type:

make install

To configure RT with the web installer, run:

/opt/rt5/sbin/rt-server

and follow the instructions. Once completed, you should now have a
working RT instance running with the standalone rt-server. Press
Ctrl-C to stop it, and proceed to Step 7 to configure a recommended
deployment environment for production.

To configure RT manually, you must setup etc/RT_SiteConfig.pm in
your RT installation directory. You'll need to add any values you
need to change from the defaults in etc/RT_Config.pm

As a user with permission to read RT's configuration file, type:

make initialize-database

If the make fails, type:

make dropdb

and re-run 'make initialize-database'.

6b) If you are UPGRADING from a previous installation:

Before upgrading, always ensure that you have a complete current
backup. If you don't have a current backup, upgrading your database
could accidentally damage it and lose data, or worse.

If you are using MySQL, please read the instructions in
docs/UPGRADING.mysql as well to ensure that you do not corrupt
existing data.

First, stop your webserver. You may also wish to put incoming email
into a hold queue, to avoid temporary delivery failure messages if
your upgrade is expected to take several hours.

Next, install new binaries, config files and libraries by running:

make upgrade

This will also prompt you to upgrade your database by running:

make upgrade-database

You should back up your database before running this command.
When you run it, you will be prompted for your previous version of
RT (such as 4.4.1) so that the appropriate set of database
upgrades can be applied.

If 'make upgrade-database' completes without error, your upgrade
has been successful; you should now run any commands that were
supplied in version-specific UPGRADING documentation. You should
then restart your webserver.

Depending on the size and composition of your database, some upgrade
steps may run for a long time. You may also need extra disk space or
other resources while running upgrade steps. It's a good idea to run
through the upgrade steps on a test server so you know what to expect
before running on your production system.

7) Configure the web server, as described in docs/web_deployment.pod,
and the email gateway, as described below.

NOTE: The default credentials for RT are:
User: root
Pass: password
Not changing the root password from the default is a SECURITY risk!

8) Set up users, groups, queues, scrips and access control.

Until you do this, RT will not be able to send or receive email, nor
will it be more than marginally functional. This is not an optional
step.

9) Set up automated recurring tasks (cronjobs):

Depending on your configuration, RT stores sessions in the database
or on the file system. In either case, sessions are only needed until
a user logs out, so old sessions should be cleaned up with this utility:

perldoc /opt/rt5/sbin/rt-clean-sessions

To generate email digest messages, you must arrange for the provided
utility to be run once daily, and once weekly. You may also want
to arrange for the rt-email-dashboards utility to be run hourly.

If your task scheduler is cron, you can configure it by
adding the following lines as /etc/cron.d/rt:

0 0 * * * root /opt/rt5/sbin/rt-clean-sessions
0 0 * * * root /opt/rt5/sbin/rt-email-digest -m daily
0 0 * * 0 root /opt/rt5/sbin/rt-email-digest -m weekly
0 * * * * root /opt/rt5/sbin/rt-email-dashboards

Other optional features like full text search indexes, external
attachments, etc., may also have recurring jobs to schedule in cron.
Follow the documentation for these features when you enable them.

10) Configure the RT email gateway. To let email flow to your RT
server, you need to add a few lines of configuration to your mail
server's "aliases" file. These lines "pipe" incoming email messages
from your mail server to RT.

Add the following lines to /etc/aliases (or your local equivalent)
on your mail server:

rt: "|/opt/rt5/bin/rt-mailgate --queue general --action correspond --url http://rt.example.com/"
rt-comment: "|/opt/rt5/bin/rt-mailgate --queue general --action comment --url http://rt.example.com/"

You'll need to add similar lines for each queue you want to be able to
send email to. To find out more about how to configure RT's email
gateway, type:

perldoc /opt/rt5/bin/rt-mailgate

11) Set up full text search

Full text search (FTS) without database indexing is a very slow operation,
and is thus disabled by default. You'll need to follow the instructions in
docs/full_text_indexing.pod to enable FTS.

12) Set up automatic backups for RT and its data as described in
the docs/system_administration/database.pod document.

GETTING HELP
------------

If RT is mission-critical for you or if you use it heavily, we recommend
that you purchase a commercial support contract. Details on support
contracts are available at http://www.bestpractical.com or by writing to
<sales@bestpractical.com>. We also offer managed hosting plans if you
prefer to have someone else manage the RT server.

If you're interested in having RT extended or customized or would like
more information about commercial support options, please send email to
<sales@bestpractical.com> to discuss rates and availability.

COMMUNITY FORUM AND WIKI
------------------------

To keep up to date on the latest RT tips, techniques and extensions, you
may wish to join the RT Community Forum website. You can find it here:

https://forum.bestpractical.com

You'll find many different categories of discussion there including the
RT Users category for general RT topics. If you're interested
in customizing RT code, there is a category for RT Developers with more
technical topics.

The RT wiki, at https://rt-wiki.bestpractical.com, is also a potential
resource.

SECURITY
--------

If you believe you've discovered a security issue in RT, please send an
email to <security@bestpractical.com> with a detailed description of the
issue, and a secure means to respond to you (such as your PGP public
key). You can find our PGP key and fingerprint at
https://bestpractical.com/security/

BUGS
----

RT's a pretty complex application, and as you get up to speed, you might
run into some trouble. Generally, it's best to ask about things you run
into on the Community Forum (or pick up a commercial support
contract from Best Practical). But, sometimes people do run into
bugs. In the exceedingly unlikely event that you hit a bug in RT, please
report it! We'd love to hear about problems you have with RT, so we can
fix them. To report a bug, send email to <rt-bugs@bestpractical.com>.

Note that this sends email to our public RT instance. Do not include any
information in your email that you don't want shown publicly, including
contact information in your email signature.

# BEGIN BPS TAGGED BLOCK {{{
#
# COPYRIGHT:
#
# This software is Copyright (c) 1996-2022 Best Practical Solutions, LLC
# <sales@bestpractical.com>
#
# (Except where explicitly superseded by other copyright notices)
#
#
# LICENSE:
#
# This work is made available to you under the terms of Version 2 of
# the GNU General Public License. A copy of that license should have
# been provided with this software, but in any event can be snarfed
# from www.gnu.org.
#
# This work is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
# 02110-1301 or visit their web page on the internet at
# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html.
#
#
# CONTRIBUTION SUBMISSION POLICY:
#
# (The following paragraph is not intended to limit the rights granted
# to you to modify and distribute this software under the terms of
# the GNU General Public License and is only of importance to you if
# you choose to contribute your changes and enhancements to the
# community by submitting them to Best Practical Solutions, LLC.)
#
# By intentionally submitting any modifications, corrections or
# derivatives to this work, or any other work intended for use with
# Request Tracker, to Best Practical Solutions, LLC, you confirm that
# you are the copyright holder for those contributions and you grant
# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
# royalty-free, perpetual, license to use, copy, create derivative
# works based on those contributions, and sublicense and distribute
# those contributions and any derivatives thereof.
#
# END BPS TAGGED BLOCK }}}

Download Details:

Author: bestpractical
Source Code: https://github.com/bestpractical/rt

License: GPL-2.0 license

#perl

What is GEEK

Buddha Community

Request Tracker: An Enterprise-grade Issue Tracking System with Perl

Spring Framework

1642110180

Spring: A Static Web Site Generator Written By GitHub Issues

Spring

Spring is a blog engine written by GitHub Issues, or is a simple, static web site generator. No more server and database, you can setup it in free hosting with GitHub Pages as a repository, then post the blogs in the repository Issues.

You can add some labels in your repository Issues as the blog category, and create Issues for writing blog content through Markdown.

Spring has responsive templates, looking good on mobile, tablet, and desktop.Gracefully degrading in older browsers. Compatible with Internet Explorer 10+ and all modern browsers.

Get up and running in seconds.

中文介绍

Quick start guide

For the impatient, here's how to get a Spring blog site up and running.

First of all

Fork the Spring repository as yours.
Goto your repository settings page to rename Repository Name.
Hosted directly on GitHub Pages from your project repository, you can take it as User or organization site or Project site(create a gh-pages branch).
Also, you can set up a custom domain with Pages.

Secondly

Open the index.html file to edit the config variables with yours below.

$.extend(spring.config, {
  // my blog title
  title: 'Spring',
  // my blog description
  desc: "A blog engine written by github issues [Fork me on GitHub](https://github.com/zhaoda/spring)",
  // my github username
  owner: 'zhaoda',
  // creator's username
  creator: 'zhaoda',
  // the repository name on github for writting issues
  repo: 'spring',
  // custom page
  pages: [
  ]
})

Put your domain into the CNAME file if you have.
Commit your change and push it.

And then

Goto your repository settings page to turn on the Issues feature.
Browser this repository's issues page, like this https://github.com/your-username/your-repo-name/issues?state=open.
Click the New Issue button to just write some content as a new one blog.

Finally

Browser this repository's GitHub Pages url, like this http://your-username.github.io/your-repo-name, you will see your Spring blog, have a test.
And you're done!

Custom development

Installation

You will need a web server installed on your system, for example, Nginx, Apache etc.
Configure your spring project to your local web server directory.
Run and browser it, like http://localhost/spring/dev.html .
dev.html is used to develop, index.html is used to runtime.

Folder Structure

spring/
├── css/
|    ├── boot.less  #import other less files
|    ├── github.less  #github highlight style
|    ├── home.less  #home page style
|    ├── issuelist.less #issue list widget style
|    ├── issues.less #issues page style
|    ├── labels.less #labels page style
|    ├── main.less #commo style
|    ├── markdown.less #markdown format style
|    ├── menu.less #menu panel style
|    ├── normalize.less #normalize style
|    ├── pull2refresh.less #pull2refresh widget style
|    └── side.html  #side panel style
├── dist/
|    ├── main.min.css  #css for runtime
|    └── main.min.js  #js for runtime
├── img/  #some icon, startup images
├── js/
|    ├── lib/  #some js librarys need to use
|    ├── boot.js  #boot
|    ├── home.js  #home page
|    ├── issuelist.js #issue list widget
|    ├── issues.js #issues page
|    ├── labels.js #labels page
|    ├── menu.js #menu panel
|    ├── pull2refresh.less #pull2refresh widget
|    └── side.html  #side panel
├── css/
|    ├── boot.less  #import other less files
|    ├── github.less  #github highlight style
|    ├── home.less  #home page style
|    ├── issuelist.less #issue list widget style
|    ├── issues.less #issues page style
|    ├── labels.less #labels page style
|    ├── main.less #commo style
|    ├── markdown.less #markdown format style
|    ├── menu.less #menu panel style
|    ├── normalize.less #normalize style
|    ├── pull2refresh.less #pull2refresh widget style
|    └── side.html  #side panel style
├── dev.html #used to develop
├── favicon.ico #website icon
├── Gruntfile.js #Grunt task config
├── index.html #used to runtime
└── package.json  #nodejs install config

Customization

Browser http://localhost/spring/dev.html, enter the development mode.
Changes you want to modify the source code, like css, js etc.
Refresh dev.html view change.

Building

You will need Node.js installed on your system.
Installation package.

bash

$ npm install

*   Run grunt task.

    ```bash
$ grunt

Browser http://localhost/spring/index.html, enter the runtime mode.
If there is no problem, commit and push the code.
Don't forget to merge master branch into gh-pages branch if you have.
And you're done! Good luck!

Report a bug

Check if the bug is already fixed in the master branch since the last release.
Check existing issues.
Open a new one, including exact browser & platform information.

Who used

If you are using, please tell me.

Download Details:
Author: zhaoda
Source Code: https://github.com/zhaoda/spring
License: MIT License

#spring #spring-framework #spring-boot #java

Caroline Cooper