How Aditya Birla Sun Life AMC Uses Artificial Intelligence

AI-based Video KYC solution enabled remote customer onboarding, along with verification and fraud detection for Aditya Birla Sun Life AMC.

The COVID-19 lockdown, along with other industries, has majorly disrupted the financial sector. Although the majority of the banking functions have already been digitised, onboarding customers has continued to be a time consuming in-person process. KYC or know your customer has been a critical and mandatory process for financial institutions; however, with a lockdown in place, all physical modes of submitting KYC applications have come to a standstill.

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