Win at Customer Service with Intuitive Customer Support Chatbots

COVID-19 has upended almost all businesses, and one of the worst-hit sectors is customer service .

On the one hand, anxious and emotionally-charged customers are calling companies night-and-day to make travel cancellations, ask for refunds, inquire about bill payment extensions, and so on. Naturally, the volume and intensity of calls have sky-rocketed, leaving **customer support ** teams to fend for themselves. Additionally, the lack of proper infrastructure is making things worse for the team and the company at large. The logical solution?

It would be fair to assume that the pandemic is _forcing _ companies to move towards online support such as the use of AI chatbots , live chat, etc. – a great move, in my opinion. In this blog, we will look at the top-5 ways to enhance customer service for support agents working from home by using chatbots. Let’s jump right in.

#chatbots #latest news #customer service #support #win at customer service with intuitive customer support chatbots #intuitive

What is GEEK

Buddha Community

Win at Customer Service with Intuitive Customer Support Chatbots

Olivia Green

1645085688

Attracting a new customer is much more expensive for an online store than retaining an existing one. After the client has successfully received the order, it's time to establish ongoing communication, building online customer loyalty

Win at Customer Service with Intuitive Customer Support Chatbots

COVID-19 has upended almost all businesses, and one of the worst-hit sectors is customer service .

On the one hand, anxious and emotionally-charged customers are calling companies night-and-day to make travel cancellations, ask for refunds, inquire about bill payment extensions, and so on. Naturally, the volume and intensity of calls have sky-rocketed, leaving **customer support ** teams to fend for themselves. Additionally, the lack of proper infrastructure is making things worse for the team and the company at large. The logical solution?

It would be fair to assume that the pandemic is _forcing _ companies to move towards online support such as the use of AI chatbots , live chat, etc. – a great move, in my opinion. In this blog, we will look at the top-5 ways to enhance customer service for support agents working from home by using chatbots. Let’s jump right in.

#chatbots #latest news #customer service #support #win at customer service with intuitive customer support chatbots #intuitive

Erwin  Boyer

Erwin Boyer

1624502703

11 Of The Best Artificial Intelligence Enterprise Chatbots in 2021

Chatbots for businesses help them engage their website visitors and convert them into potential customers. The implementation of chatbots transforms the way businesses interact with their users. They can use a chatbot AI for sales, marketing, customer support, and automate many other business tasks.

The AI chatbots have revolutionized the customer service experience and enabled businesses to serve their customers in a better way. Chatbots, if created and used right, can help you take your business to all-new levels of success.

To make the best AI chatbot for your business, you need an efficient chatbot builder with various advanced features. In this post, we have listed different chatbot builders with their features, pros, and cons. Just go through the post and find the one that best fits your business needs.

chatbot for your business.

  1. Chatfuel
  2. Gupshup
  3. Appy Pie Chatbot
  4. ChatterOn
  5. MobileMonkey
  6. ActiveChat.ai
  7. Imperson
  8. SnatchBot
  9. Botsify
  10. BotCore
  11. Pandorabots

#chatbots #chatbot-development #ai-chatbot #customer-support-chatbots #power-of-chatbots #enterprise-chatbots #use-cases-of-chatbots #what-is-a-chatbot

Juned Ghanchi

1621315103

Chatbot Service India, Chatbot Development Company India

We provide modernistic chatbot app development services in India and across the world. Voice bots and chatbots created by our team of developers will transform and channelize your communication process with the clients.

Using chatbot apps for business development is a trend. Our developers build apps using the latest technologies like Dialogflow, IBM Watson, Amazon Lex, fastText, Rasa NLU, & Microsoft Bot Framework.

To revolutionize the business development process, hire chatbot app developers in India.

#chatbot service india #chatbot development company india #chatbot developers india #chatbot services #chatbot development company #chatbot developers

Erwin  Boyer

Erwin Boyer

1624498185

AI Chatbots for Business: Why You Need One Now!

It’s said that Artificial Intelligence will be just as smart as humans by 2050. Experts like Ray Kurzweil have even predicted that we’ll achieve a technological singularity by 2045.

From that point on, it’s believed that AI will start inventing Nobel Prize-winning inventions every 5 minutes. Granted it’s gonna be out of our control, but hey, at least we’ll see a revolutionary breakthrough.

We may think that these claims are outlandish and ridiculous, but if someone were to tell me in the 70s that there will be self-driving cars in the future, I would’ve wanted to smoke whatever they were smoking.

But guess what, here we are in 2020, and Tesla already has their self-driving cars on the roads right now. And these were all recently developed technologies. Did you know that the first chatbot was actually launched in 1966?

Features of AI Chatbots

Why Do You Need an AI Chatbot?

Chatbots Across Various Industries

Wrapping Up

#ai-chatbot #what-is-a-chatbot #chatbot-online #chatbot #chatbot-website #facebook-chatbot #google-chatbot #best-chatbot

Erwin  Boyer

Erwin Boyer

1624546320

6 Chatbot Builders You Can Use to Emulate Facebook's Messenger

Innovative technologies like Artificial Intelligence (AI) and Machine Learning

are essential enablers of digital transformation. The unique ability to distill all complex data into knowledge, along with judgment (AI) and mechanical rules (ML) undoubtedly makes these technologies stand apart.

In order to perform any specific task, AI and ML get to the atom of every job and get it done with comparative ease. In this way, rule-based work separates from knowledge-based work, which typically depends on critical thinking and decision-making skills. This process not only disrupts the current organizational working practices, but also improves the customer experience by reducing time, human resources required, and budget.

For instance: AI and ML, along with Data Science, create Inductive Logic

programming (ILPs) efficient for image and voice recognition. An ILP is the backbone of chatbots. Robotic Process Automation (RPA) is another specific case, which accurately illustrates a fundamental change in digital technology.

RPAs are software robots that first learn and then mimic and perform rule-based tasks. They easily interact with any computer application or system with 100% accuracy.

As AI and cognitive computing together erase out the demarcation between the digital and physical worlds, making cognitive systems think, observe, assimilate and learn like humans.

It properly understands the human inputs via Natural Language Processing (NLP) and replies using Dialog Management.

#chatbots #chatbot-development #customer-support-chatbots #chatbots-and-voice-searches #how-to-make-a-chatbot #how-to-build-a-chatbot #free-chatbot-builders #marketing