Things to know before getting your own chatbot- Custom Chatbot Development

Things to know before getting your own chatbot- Custom Chatbot Development

This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development

This article gives you complete information on custom chatbots. We provide a complete understanding on chatbots and show a comparative analysis between platform chatbot and custom chatbot development with its benefits.

Everything you need to know about custom software development

Everything you need to know about custom software development

Take advantage of the latest technologies to boost your custom software development. For end-to-end cross-domain development, developing solutions for critical business processes and enterprise

Take advantage of the latest technologies to boost your custom software development. For end-to-end cross-domain development, developing solutions for critical business processes and enterprise digitization employ custom software development solutions and see yourself race ahead.

Custom Chatbot Development | Business Uses Cases and Benefits

Custom Chatbot Development | Business Uses Cases and Benefits

Business investments in custom chatbot development have generated sales and boosted customer satisfaction significantly. Chatbot app development services...

The conversational abilities of artificial intelligence are becoming an essential part of human resource organizations. Business investments in custom chatbot development have generated sales and boosted customer satisfaction significantly. Chatbot app development services are effectively reducing customer service costs and automating routine business tasks for eCommerce, finance, health, and other businesses.
This blog post explores industry best use cases of custom chatbots.

Automating Operations and Engaging Customers for Media Industry
Artificial intelligence has brought an added advantage of deep customer insights to derive large profits in the media industry. It provides contextual recommendations leading to a twofold increase in the conversion rates of Amazon, Netflix, and other digital media platforms.
Here’s how conversational chatbots are empowering digital media platforms to enhance customer engagement and experience-
a) By training the chatbot algorithms with relevant customer queries, businesses can address customer grievances in no time.
b) NLP services can be used to provide a handsfree gaming experience with voice-controlled and facial recognition-based gaming instructions.
c) Digital ticketing windows can deploy chatbots for instant booking and searching for tickets, getting pricing details, checking availability, and more.

How Oodles AI is achieving mass customer adoption for media products with custom chatbots?
The AI team at Oodles uses industry-specific large datasets to train the AI algorithms of custom chatbots.
Below is a functional media chatbot built by the Oodles AI team that provides accurate information for global movies and synopsis.

The chatbot is built over the Amazon Lex framework with features like voice recognition, Lambda, elastic search, etc.
Besides, we have experiential knowledge in integrating custom chatbots into leading social media platforms such as Facebook, Whatsapp, Telegram, Slack, etc. Our chatbot and virtual assistant integration services for Alexa and Google Voice are effective at creating effective brand awareness.
Building Customer Loyalty for Ecommerce Businesses
The presence of chatbots on online retail platforms is equivalent to a personal sales assistant in physical retail stores. Online shoppers find bots as active support funnels for-
a) Selecting the right product
b) Resolving order queries
c) Making informed purchase decisions
d) Cashing in on offers and deals
e) Receiving account-related notifications, and more.
On the other hand, online retailers can generate significant business value with custom chatbots in the following ways-
a) Social media bots for Facebook, Instagram, Telegram, and other platforms can contribute not only to customer redressal but also business campaigns. Online polls or quizzes, personalized product suggestions, promotional campaigns, etc. can be well-handled with AI-powered chatbots.
b) eCommerce chatbots can be channelized to collect customer data and feedback to handle online transactions and routine requests quickly and efficiently.

How Oodles AI is accelerating eCommerce conversions with custom chatbot development?
We, at Oodles, use historic customer data and behavioral insights to train the AI-powered chatbot algorithms. We combine natural language processing technology with bot frameworks such as IBM Watson, Amazon Lex, etc. to-
a) Track eCommerce orders
b) Manage product-related queries
c) Provide virtual support assistants
d) Update product details in real-time, and more.
Talk to our Chatbot Development team to know more about our custom chatbot projects and capabilities.

‘Magento Development’ Top eCommerce Trends to Grow in 2020

‘Magento Development’ Top eCommerce Trends to Grow in 2020

eCommerce is an industry that is growing by leaps and bounds. With more and more retailers jumping into this business shift, the marketplace of digital retail become competitive and challenging to survive. To overcome such hassles, I have come up...

eCommerce is an industry that is growing by leaps and bounds. With more and more retailers jumping into this business shift, the marketplace of digital retail become competitive and challenging to survive. To overcome such hassles, I have come up with this blog post containing top eCommerce trends that are set to put the eCommerce industry on fire during 2020.

If we take a brief look at the currently dominating eCommerce trends, the overall industry growth accounts for 14.1 percent, with around 60 percent of the shopping traffic landing from the mobile devices (the mobile still accounts for 36 percent of the overall revenues). As a result of such changes in the eCommerce industry, the upcoming future for the retailers is not at all easy- it’s calling for pre-planned strategies and entailment.
So, if the eCommerce future depends on human efforts, what can the retailers expect in the present year to grow their businesses. The whole eCommerce ecosystem comprises of three factors- consumers, technology, and the industry.

Below, I will be elaborating on the revolving trends in each component. Let’s start with the consumer section.

To embark on, consumers always stay in a hunt for a retail store that is easy to use, fast-loading, and frictionless when it comes to checkout. Therefore, retailers should think from these three factors when looking for optimizing their Magento store. Here, a custom approach to Magento development by the developing agencies can be helpful where they can curate a platform that is tailored to meet the needs of a specific niche.
In addition to these areas, personalization is an ever-evolving eCommerce trend that has become mandatory to impress the end-users.

Probing further, technology is dynamic and tends to change with the passing time. With every technological advancement, one has to stay up to date to build and implement appropriate solutions to the Magento stores. One fine technological innovation that is gaining a lot of appreciation is AI or artificial intelligence. It is a vast term that has several branches covering AR (augmented reality) and VR (virtual reality).

The intervention of artificial intelligence has shaken the whole digital world. Now the machines hold the power to understand, analyze, interpret, and respond to the users’ activity. Explaining this concept further, a chatbot is a great example to start with. One common sight of a chatbot is in the form of Live Chat where it can assist, sell, and market your services 24X7 to the potential audience.

Similarly, the concept of virtual reality is gaining huge appreciation. With its prowess, the merchants are capable to offer product try-on for the end-users in their real-time environments.

Lastly, the headless approach is the greatest eCommerce evolvement in the trends of 2020. The headless eCommerce is focused to provide the end-users with a seamless UX (user experience) as well as the merchants to handle the backend seamlessly. And, the benefits of its implementation are delivered immediately since the minute you apply. With the ability to develop, isolate, and scale the whole eCommerce services is now possible by simply separating the front-end and back-end of a website. However, they stay connected via a frictionless link in-between.

And, it’s a wrap!

In this blog post, I have come up with the top eCommerce trends that are revolutionizing the way a retailer does customer interaction with the best possible technological solutions. However, there are several other concepts to consider as well. Still, I think the ones mentioned here are amongst the top trending ones. With that said, I will call this post to an end with a positive note of assured growth while staying connected with the eCommerce trends.