Lily Thomas

Lily Thomas

1640246262

The complete Guide to Voice of Employee (VoE)

featured image

If the 20th century was the era of the customer, the 21st century can be seen as the ascendancy of the employee. This does not mean that customers are no longer important to your business, rather it recognizes the essential connection between your employee happiness, business growth, and overall brand trust. Your employees are vital stakeholders in your business success. Understanding staff feedback toward your brand, company, and culture are essential insights to improving overall business results and your competitive positioning.

What is the Voice of Employee?

Good business is driven by happy employees, regardless as to their position or duties in the organization. Corporate culture encompasses the beliefs and behaviors that influence a company’s dynamic between management and employees. This dynamic ultimately affects the manner in which your company interacts and handles outside business. Holiday policies, remote working, business hours, office layout, health benefits, productivity tracking, employee turnover, hiring decisions, treatment of clients, client satisfaction, and every other aspect of people operations are reflections of company culture. The manner in which employees perceive, experience and judge all these aspects holistically, can be referred to as your voice of employee.

Voice of employee, or VoE for short, is the practice of analyzing employee feedback to improve your employee experience. Voice of employee is typically gauged by utilizing employee satisfaction survey tools and feedback systems. Most companies understand the importance of employee feedback analysis and how it can supercharge your employee experience efforts, but a lot of organizations are relying on archaic methods to extract the data they need to better understand what their employees are trying to say.

Why is Voice of Employee important?

With employee churn rates skyrocketing in the 21st century, and most employees jumping from job to job throughout their lives, retaining valuable talent has become difficult and competitive. VoE is the most valuable tool in your company’s arsenal. With a good voice of employee solution, you can:

  • Improve the employee experience
  • Attract and retain the best in the space
  • Get into the minds of your workers
  • Know where you need to improve
  • Understand the next “big trend”

With a good VoE solution, companies can take the guesswork out of employee satisfaction efforts and get to the root of what will actually work versus what might work. Answers as simple as “more training”, “better benefits”, “more one-on-ones with management” will be right at your fingertips. There is no better way to know what your employees are thinking than to apply methods that don’t just collect the feedback but will be instrumental in examining it for employee sentiment analysis.

How can Sentiment Analysis help VoE?

The power of a great employee feedback solution is well known in many industries. Combine the benefits of a voice of employee tool with sentiment analysis and you’ve got a new superpower on your hands. Sentiment Analytics is the practice of using NLP or Natural Language Processing to identify employee sentiments. By combining AI and text analytics, companies can read between the lines of what their employees are trying to say about their experience working with a brand and garner the sentiment behind it. When you combine text analytics and VoE, you’re gathering the emotional feedback of your employees.

How to use Sentiment Analysis API to discover VoE?

One of the biggest indicators of how a company treats its employees is via employee churn rates. If you have a high turn-over rate, it’s time to focus inward and analyze where you are going wrong. Using a Voice of Employee solution that goes beyond simple survey tools, you’ll have access to unprecedented insights into what your employees are really thinking and what it’s going to take to keep them happy.

A Text Analytics API carries you beyond simple survey answers. Whether it was their treatment from upper management, meetings, training tools, or flexibility you’ll know exactly what part of your business is having the biggest impact on your employee satisfaction.

One of the easiest ways to conduct voice of employee for your own company is to use a Text Analytics API. An API allows one piece of software to talk to another. With an API information to be requested and exchanged between databases and devices. In this case your computer will be asking the API to make sense of the text you send it, and the API will return the correct answers back to you. Repustate offers an API, but there are others on the market you might want to explore as well. Regardless of which text analytics API you choose, conducting sentiment analysis this way is an easy 3 step process:

Data Gathering:

Gather and prepare your data that you want to analyze whether it’s internal (survey answers) or external data (social posts). To prepare the data for text analysis, all you need to do is put it into a CSV or XLS document format.

Text Analytics:

Run your input data through your text analytics API. It will quickly return sentiment scores for each relevant VoE topic, aspect, or entity ranging from -1 for negative emotions, 0 for neutral feelings, and 1 for positive sentiment.

Insights Visualization:

Once you receive the sentiment scoring you can use various different data visualization tools like Power BI, Tableau, or Repustate’s Sentiment analysis dashboard to quickly turn your data into visual reports made up of charts, graphs and tables to discover trends, patterns, and actionable insights in your data.

What are the benefits of Voice of Employee?

Unlike previous generations where individuals stayed with their companies for their entire careers, people are “job hopping” more than ever before. Top talent continually bounces from company to company whether it’s because of monetary gain, better perks and incentives, or diversity in the workforce. Your employee needs are as unique and complex, and in the digital age, it’s become much easier to jump ship if something isn’t up to standard. By utilizing a VoE solution, you can get to the root of what will help your employees stay with your company long-term and give them the experience that they deserve. Employees tell companies what they want, whether it’s through reviews, surveys, or social media platforms, the sentiment is out there and it’s up to you to gather it and analyze it.

Your competitors are likely using employee experience tools to help them stay ahead of you, but none of these is more valuable than an employee feedback solution that not only gathers your employee insights but also takes that feedback and analyzes it by using sentiment analysis. With this, you can gather what your employees want to see from you and retain top talent.

Corporate culture contributes to the way consumers or clients perceive a company’s brand as an employer and desirable workplace. In recruitment, a positive corporate culture can have a significant impact on the calibre and quality of new talent the company is able to recruit. It’s a simple formula: a great organizational culture attracts great applicants. Not only does VoE contribute to new employee acquisition, it assists in a company’s ability to retain skilled, talented people. This is seen as a major advantage, and differentiator, over competitors who might be vying for the same talent pool. But the benefits of a voice of employee strategy goes far beyond this to include:

Benefits of Voice of Employee analysis.jpg

Higher Productivity:

Happy employees produce more due to their commitment to your company and their overall job satisfaction. Listening to your employees ensures that they feel empowered.

Better Leadership:

One of the most difficult things as a leader is to listen to feedback and criticism, but they are the true fuel for change. Leaders and managers gain vital insights from VoE.

Employee Retention:

One of the biggest disruptions to workflow and productivity occurs when an employee quits. VoE helps you improve those areas of your culture that might be causing high churn rate.

Higher Engagement:

VoE helps create an environment where employees feel more engaged with culture and staff. They feel more committed and therefore participate more and contribute to success. The intelligence you gather needs to inform your VoE strategy, which should ultimately have as its aim the improvement or corporate culture and brand perception. This process should be collaborative, and pull input from all various departments and levels within your company. It is imperative that employees participate in and feel ownership in the strategy and their feedback is applied, tracked and promoted internally by management and leadership.

Attract the Best:

As your employee satisfaction rates improve, so too will the rate at which you attract top talent to your organization. With the advent of social media, and more specifically platforms where employees can voice their opinions about what it was like to work for this company, organizations have to be more vigilant about what is said on those platforms. One bad review can be the reason why a job seeker chooses your competitor over you. Voice of employee surveys are great at scratching the surface of what employees want to see from you, but they are only that: surface level and archaic. What companies need is a solution that digs deep into the employee satisfaction index and utilizes employee sentiment analysis.

Sentiment analytics meets Voice of Employee

Repustate takes text analytics and voice of employee to the next level. Our approach to text analytics is comprehensive and flexible enough to meet your needs in a variety of industries for a diversity of use cases. Because employees use so many different channels to communicate their brand sentiments, Repustate makes it possible to analyze the different means of communication. Whether it’s slang, hashtags, or industry-speak, Repustate allows you to create your own sentiment rules that are specific to your industry and use case. Multilingual sentiment analysis is hard but Repustate has developed multiple techniques that, when used together, deliver a fast and accurate analytics engine.

Give your Employees a Voice

Get fast, reliable, and accurate results every time, no matter what language your employee speaks. Our intelligent solution understands and can effectively process information in over 20 different languages including English, Spanish, French, and Arabic. 

What is GEEK

Buddha Community

A Complete Guide to the Stages of Penetration Testing

Different Stages of Penetration Tests

The typical penetration testing is broken out in various phases, alike the cyberattack lifecycle. Every single phase has a goal that they require to achieve to further the attack.

  1. Gathering of Crucial Information
  2. Enumeration & Identification
  3. Vulnerability Scanning
  4. Determines the best method of attack
  5. Penetration as well as Exploitation
  6. Risk Analysis as well as Recommendations
  7. Report Preparation (Goals)

#testing #penetration #penetration testing guide #a complete guide

Lisa joly

Lisa joly

1624089840

Big Data Resume: Complete Guide & Samples [2021]

Thanks to the rapidly piling amounts of Big Data, the job profile of a Big Data Engineer is peaking.

In recent years, there has been such unprecedented growth in the demand for Big Data Engineers that it has become one of the top-ranking jobs in Data Science today. Since numerous companies across different industries are hiring Big Data Engineers, there’s never been a better time than now to build a career in Big Data. However, you must know how to present yourself as different from the others; you need to stand out from the crowd. Read the blog to have a better understanding of the scope of Big Data in India.

And how will you do that?

By designing and crafting a detailed, well-structured, and eye-catching Big Data resume!

When applying for a Big Data job, or rather for the post of a Big Data Engineer, your resume is the first point of contact between you and your potential employer. If your resume impresses an employer, you will be summoned for a personal interview. So, the key is to make sure you have a fantastic resume that can get you job interview calls.

Usually, Hiring Managers have to look at hundreds of resumes, be it for any job profile. However, when it comes to high-profile jobs like that of the Big Data Engineer, you must be able to grab the attention of the Hiring Manager by highlighting your skills, qualifications, certifications, and your willingness to upskill.

Let’s begin the resume-building process with the job description and key roles and responsibilities of a Big Data Engineer.

Table of Contents

#big data #big data resume: complete guide & samples #big data resume #big data resume #data science resume #guide

alt modischs

1622271053

Google Voice Login | Google Voice Number | Google Voice Phone Number

What is Google Voice? The Google app to make calls
During the last few years, many applications have appeared to improve remote communication, be it to make video calls (like Google Meet) or to call and send traditional messages, but in an easier and digital way. In this post we will talk about the Google application to make professional calls, Google Voice.

Google Voice is Google’s service for making business calls. What makes this service different from traditional calls is that it uses the cloud and the internet to call. In this way, you can make calls centrally through your work computer, or with the application installed on the phone. In neither case will you need a physical SIM card with your phone number, since Google will assign one to your account.

What you need to start using Google Voice
In order to use Google Voice, you will need to have a Google Workspace account (formerly G Suite). This is the collaborative space in the Google cloud, made up of applications such as Gmail for companies, Google Calendar, Google Meet and / or Google Vault. It is for this reason, that if you still do not have a Google Workspace account for your company, you will have to sign it first. If you wish, you can check the Workspace plans . You can contract Workspace with training and free support during the first year through our website, as Official Premier Partner of Google.

Advantages of using Google Voice

  1. Calls from any device
    One of the benefits of using Google Voice is that it doesn’t matter where you are and what device you have at your disposal. As it has a web application, you can make calls directly from your computer’s browser or the application installed on your mobile or tablet. This will give you a lot of versatility, since with having the application available on all your devices, you can call or answer from whatever you want.

  2. Ease of use
    Like the rest of Google applications, this one has been designed to be easy to use, intuitive and to maximize collaboration. With a very simple look and feel, you can access your call history, create new contacts or transfer calls in just one click.

  3. Integration with Google Workspace
    Using Google Voice together with Workspace, takes the possibilities of making calls to the limit. On the one hand, you can synchronize Voice with Calendar, in order to manage your calls through it. For example, you will be able to follow the working hours that you have configured in Calendar, so that the voice mailbox will be skipped when you are out of it. In addition, it can also be integrated with Google Meet, so you can join video calls directly with Voice.

Another aspect that also simplifies the use of Voice is that when you are in your Gmail inbox, a Google Voice icon will appear on the right panel. In this way, you can also make and receive calls from there.

What is Google Voice - Integrated with workspace

  1. Number provided by Google
    One of the aspects that we have already mentioned above is that Google provides you with a phone number that is associated with your Google Voice user. This allows you to have a phone number without requiring an additional SIM card. Thus, you will not have to have two physical phones or a phone that allows you to insert two SIM cards.

  2. Scalable and smart
    Finally, Google Voice is an application designed with Google technology, which is characterized by being intelligent and innovative. Consequently, the Voice application will allow you to use its artificial intelligence to filter spam calls, automatically transcribe voice messages and configure PBX services. In addition, being a scalable service, you can implement Google Voice internationally and quickly.

Google Voice pricing
Google Voice has 3 pricing plans: the Starter, Standard and Premier. Depending on the characteristics that your company needs, it will be better to hire one or the other. You can also see the extended table with all the features of the Google Voice Pricing plans.

Google Voice Starter: USD 10 per license. For example, if you have 6 users, you’re charged USD 60 each month. Supports up to 10 users or licenses for small businesses.

Google Voice Standard: USD 20 per license. For example, if you have 25 users, you’re charged USD 500 each month. Supports an unlimited number of users or licenses for domestic businesses.

Google Voice Premier: USD 30 per license. For example, if you have 150 users, you’re charged USD 4,500 each month. Supports an unlimited number of users or licenses for businesses with international offices.

The rate per minute for each call changes depending on the country you are in and the time. You can check it here . You can also contact us , so that we can manage the registration of all Google Voice accounts and help you choose the right plan for your company.

Get started with Google Voice
If you think that Google Voice is a suitable option for your company, you can contact us and we will help you throughout the process. If you already have Workspace accounts, we will take care of registering your Google Voice account associated with it, and creating all the contacts. If you don’t have Workspace yet, you can hire Workspace along with a year of training and support included on our website.

Businesses looking to upgrade to VoIP have a myriad of options, as VoIP service providers have plans to suit homes, small businesses, and large corporations. Most entrepreneurs and small businesses cannot afford expensive solutions. Many of them try to get by with free services when the business is still small.

Google Voice is one of those free services that can augment regular telephone service for individuals and households. It even offers a few key features that make it suitable for small businesses. A recent update finally allows Wi-Fi or data VoIP connection with the Google Voice app on Android and on the web. This has long been a feature requested by users of the service. But before we examine what’s new, let’s take a look at what Google Voice actually does.

WHAT DOES GOOGLE VOICE DO?
When it was first launched in 2009, Google Voice offered many features that were not available to consumers on the market at a low price. Users can sign up for a new Google Voice number to use the service. This new number is linked to all other numbers that a person may have, such as home phone, work phone, mobile, etc.

In theory, a person would give their Google Voice number to other people instead of a specific work or home number. When someone calls that number, Google Voice can redirect the call to any device you specify. For example, you can set business hours from 9 to 5 during which only your work phone will ring, but no other devices.

Google Voice also offered other features like automatic voicemail transcription , forwarding voice messages to your email inbox, sending text messages, and more. Customers could make calls to numbers within the US and Canada for free. Although international texting was not available, users could dial international numbers for a small fee.

At first glance, Google Voice may seem like a great VoIP service for individuals, entrepreneurs, and even small businesses. But features that were groundbreaking in 2009 no longer impress business users in 2018. Other than that, Google Voice still used its operator’s minutes to make calls. I didn’t really have a true VoIP solution for making calls over Wi-Fi or mobile data.

VOIP COMES TO GOOGLE VOICE
Google Voice customers have been requesting VoIP calls through the app for quite some time. A few years ago, Google incorporated the functions of Google Voice into its instant messaging application called Hangouts. However, users have to download another app called Hangouts Dialer which adds a new tab to the messaging app specifically for making VoIP calls.

The latest update to Google Voice finally brings these much-requested VoIP calling features right into the app. Currently in beta, users can sign up to test the new feature and provide feedback to the company. Overall, the app experience hasn’t changed much for users. Once enrolled in the beta version, customers will have a new menu in the settings. Now users can configure the application so that you can use Wi-Fi and mobile data instead of using operator minutes.

Finally, Google Voice customers can remove the Hangouts Dialer app, the only use of which was to make VoIP calls. With this update, Google Voice can now function as an alternative to mobile connections.
https://sites.google.com/view/gooogle-voice-login/home

#google voice login #google voice number #google voice phone number

Lily Thomas

Lily Thomas

1640246262

The complete Guide to Voice of Employee (VoE)

featured image

If the 20th century was the era of the customer, the 21st century can be seen as the ascendancy of the employee. This does not mean that customers are no longer important to your business, rather it recognizes the essential connection between your employee happiness, business growth, and overall brand trust. Your employees are vital stakeholders in your business success. Understanding staff feedback toward your brand, company, and culture are essential insights to improving overall business results and your competitive positioning.

What is the Voice of Employee?

Good business is driven by happy employees, regardless as to their position or duties in the organization. Corporate culture encompasses the beliefs and behaviors that influence a company’s dynamic between management and employees. This dynamic ultimately affects the manner in which your company interacts and handles outside business. Holiday policies, remote working, business hours, office layout, health benefits, productivity tracking, employee turnover, hiring decisions, treatment of clients, client satisfaction, and every other aspect of people operations are reflections of company culture. The manner in which employees perceive, experience and judge all these aspects holistically, can be referred to as your voice of employee.

Voice of employee, or VoE for short, is the practice of analyzing employee feedback to improve your employee experience. Voice of employee is typically gauged by utilizing employee satisfaction survey tools and feedback systems. Most companies understand the importance of employee feedback analysis and how it can supercharge your employee experience efforts, but a lot of organizations are relying on archaic methods to extract the data they need to better understand what their employees are trying to say.

Why is Voice of Employee important?

With employee churn rates skyrocketing in the 21st century, and most employees jumping from job to job throughout their lives, retaining valuable talent has become difficult and competitive. VoE is the most valuable tool in your company’s arsenal. With a good voice of employee solution, you can:

  • Improve the employee experience
  • Attract and retain the best in the space
  • Get into the minds of your workers
  • Know where you need to improve
  • Understand the next “big trend”

With a good VoE solution, companies can take the guesswork out of employee satisfaction efforts and get to the root of what will actually work versus what might work. Answers as simple as “more training”, “better benefits”, “more one-on-ones with management” will be right at your fingertips. There is no better way to know what your employees are thinking than to apply methods that don’t just collect the feedback but will be instrumental in examining it for employee sentiment analysis.

How can Sentiment Analysis help VoE?

The power of a great employee feedback solution is well known in many industries. Combine the benefits of a voice of employee tool with sentiment analysis and you’ve got a new superpower on your hands. Sentiment Analytics is the practice of using NLP or Natural Language Processing to identify employee sentiments. By combining AI and text analytics, companies can read between the lines of what their employees are trying to say about their experience working with a brand and garner the sentiment behind it. When you combine text analytics and VoE, you’re gathering the emotional feedback of your employees.

How to use Sentiment Analysis API to discover VoE?

One of the biggest indicators of how a company treats its employees is via employee churn rates. If you have a high turn-over rate, it’s time to focus inward and analyze where you are going wrong. Using a Voice of Employee solution that goes beyond simple survey tools, you’ll have access to unprecedented insights into what your employees are really thinking and what it’s going to take to keep them happy.

A Text Analytics API carries you beyond simple survey answers. Whether it was their treatment from upper management, meetings, training tools, or flexibility you’ll know exactly what part of your business is having the biggest impact on your employee satisfaction.

One of the easiest ways to conduct voice of employee for your own company is to use a Text Analytics API. An API allows one piece of software to talk to another. With an API information to be requested and exchanged between databases and devices. In this case your computer will be asking the API to make sense of the text you send it, and the API will return the correct answers back to you. Repustate offers an API, but there are others on the market you might want to explore as well. Regardless of which text analytics API you choose, conducting sentiment analysis this way is an easy 3 step process:

Data Gathering:

Gather and prepare your data that you want to analyze whether it’s internal (survey answers) or external data (social posts). To prepare the data for text analysis, all you need to do is put it into a CSV or XLS document format.

Text Analytics:

Run your input data through your text analytics API. It will quickly return sentiment scores for each relevant VoE topic, aspect, or entity ranging from -1 for negative emotions, 0 for neutral feelings, and 1 for positive sentiment.

Insights Visualization:

Once you receive the sentiment scoring you can use various different data visualization tools like Power BI, Tableau, or Repustate’s Sentiment analysis dashboard to quickly turn your data into visual reports made up of charts, graphs and tables to discover trends, patterns, and actionable insights in your data.

What are the benefits of Voice of Employee?

Unlike previous generations where individuals stayed with their companies for their entire careers, people are “job hopping” more than ever before. Top talent continually bounces from company to company whether it’s because of monetary gain, better perks and incentives, or diversity in the workforce. Your employee needs are as unique and complex, and in the digital age, it’s become much easier to jump ship if something isn’t up to standard. By utilizing a VoE solution, you can get to the root of what will help your employees stay with your company long-term and give them the experience that they deserve. Employees tell companies what they want, whether it’s through reviews, surveys, or social media platforms, the sentiment is out there and it’s up to you to gather it and analyze it.

Your competitors are likely using employee experience tools to help them stay ahead of you, but none of these is more valuable than an employee feedback solution that not only gathers your employee insights but also takes that feedback and analyzes it by using sentiment analysis. With this, you can gather what your employees want to see from you and retain top talent.

Corporate culture contributes to the way consumers or clients perceive a company’s brand as an employer and desirable workplace. In recruitment, a positive corporate culture can have a significant impact on the calibre and quality of new talent the company is able to recruit. It’s a simple formula: a great organizational culture attracts great applicants. Not only does VoE contribute to new employee acquisition, it assists in a company’s ability to retain skilled, talented people. This is seen as a major advantage, and differentiator, over competitors who might be vying for the same talent pool. But the benefits of a voice of employee strategy goes far beyond this to include:

Benefits of Voice of Employee analysis.jpg

Higher Productivity:

Happy employees produce more due to their commitment to your company and their overall job satisfaction. Listening to your employees ensures that they feel empowered.

Better Leadership:

One of the most difficult things as a leader is to listen to feedback and criticism, but they are the true fuel for change. Leaders and managers gain vital insights from VoE.

Employee Retention:

One of the biggest disruptions to workflow and productivity occurs when an employee quits. VoE helps you improve those areas of your culture that might be causing high churn rate.

Higher Engagement:

VoE helps create an environment where employees feel more engaged with culture and staff. They feel more committed and therefore participate more and contribute to success. The intelligence you gather needs to inform your VoE strategy, which should ultimately have as its aim the improvement or corporate culture and brand perception. This process should be collaborative, and pull input from all various departments and levels within your company. It is imperative that employees participate in and feel ownership in the strategy and their feedback is applied, tracked and promoted internally by management and leadership.

Attract the Best:

As your employee satisfaction rates improve, so too will the rate at which you attract top talent to your organization. With the advent of social media, and more specifically platforms where employees can voice their opinions about what it was like to work for this company, organizations have to be more vigilant about what is said on those platforms. One bad review can be the reason why a job seeker chooses your competitor over you. Voice of employee surveys are great at scratching the surface of what employees want to see from you, but they are only that: surface level and archaic. What companies need is a solution that digs deep into the employee satisfaction index and utilizes employee sentiment analysis.

Sentiment analytics meets Voice of Employee

Repustate takes text analytics and voice of employee to the next level. Our approach to text analytics is comprehensive and flexible enough to meet your needs in a variety of industries for a diversity of use cases. Because employees use so many different channels to communicate their brand sentiments, Repustate makes it possible to analyze the different means of communication. Whether it’s slang, hashtags, or industry-speak, Repustate allows you to create your own sentiment rules that are specific to your industry and use case. Multilingual sentiment analysis is hard but Repustate has developed multiple techniques that, when used together, deliver a fast and accurate analytics engine.

Give your Employees a Voice

Get fast, reliable, and accurate results every time, no matter what language your employee speaks. Our intelligent solution understands and can effectively process information in over 20 different languages including English, Spanish, French, and Arabic. 

Being Tony Stark: How To Build A Voice Assistant Of Your Own?

I have always fantasized about flying in the iron man suit and had wondered all my day how cool that would be. Also, the personal voice assistant Tony has is super cool. So today, my responsibility is to make you feel a bit more like a tech maniac like tony!

This article is dedicated to tony! We love you 3000 <3.

In this article, we will be focusing on forging a basic and easy voice assistant of our own. It would be a customizable voice assistant which you surely tweak with, as per your desires and requirements.

We will be making one with the following advancements:

  1. Speech Recognition
  2. Google text to speech
  3. Window Automation
  4. Web Browser automation.

Let the name be Jarvis, for the time being.n.

#developers corner #artificial intelligence #personal assistant #voice analytics #voice assistant #voice recogntion