As per SmartInsights average conversion rate for eCommerce customers is slightly less than 3%. Businesses are focusing on how best practices can be implemented to increase the conversion rate. Readmore
eCommerce websites are generally heavy since they carry a lot of data about products and corresponding images. Loading time is a big killer of your online store turning away the potential customers. If an eCommerce site is making $50,000 a day, a delay of 1 second in page loading can create a potential loss of $1.25 million a year. Ensure you know the exact loading speed of the website and are taking all the necessary steps to reduce the same. Fundamentals for good eCommerce website development includes choosing the right technology, having robust architecture in place, ensuring database optimization is implemented, product images are optimized, front end aspects like CSS & JS minifcations are done and so on.
If you own an online store, you must already be aware of the significance of customer experience for your brand. It can make or break your business even if you have excellent products and services to offer. Therefore, your eCommerce website development approach has a lot to do with the sales you achieve in the following days.
Now, if you are looking to improve your site’s customer experience, you must invest your time and efforts in improving your eCommerce website development strategy. Now, consumer experience begins the moment customers come in contact with your brand and even after they have made a purchase.
Typically, we have categorized customer experience into three parts for your better understanding. You can find out different ways to use eCommerce platforms efficiently for a better customer experience.
How To Improve Customer Experience?
1. Pre-purchase experience
The pre-purchase experience begins once the user comes in contact with your brand. He/she learns what the brand is all about, what product/services they can expect, and several other factors that help them decide if they want to purchase at all.
Here are some eCommerce website development tips that ensure you can improve your store’s consumer experience.
Conduct UX or design audit - The first thing your visitors come to see is your website’s design and that must communicate with them, for them to spend a little more time on your site. Therefore, make sure your eCommerce website design is on point and can appeal to your visitors. Use colors and design elements that are aesthetically pleasing to your audience section, make your site fast, responsive, and easy to navigate.
Customer surveys - What works for your eCommerce site and whatnot, it all comes down to the customer requirements. Concerning this, customer surveys have an important role as you can understand what your website lacks. You should be able to improve your eCommerce website development process sufficiently based on this.
Build robust product pages - The pre-purchase customer experience can be enhanced if your product page is designed accurately. Make sure you use high-definition images with zoom-in features, descriptive and unique product descriptions, product reviews, etc. Ensure all the important information is mentioned on the page itself so customers don’t have to search for it here and there.
2. Purchasing experience
This refers to the overall experience of a user on eCommerce platforms while exploring your products/ services and purchasing them. The checkout process, payment transactions, etc. are all part of the buying experience.
Here are a few eCommerce website design tips that can help you elevate your purchasing experience.
Use AR & VR - Incorporating techniques like augmented reality and virtual reality helps improve the customer experience for eCommerce platforms. It can significantly help during the purchasing process. For instance, if a customer is confused about how furniture would look in their home space, retail shopping sites can use virtual reality to show them a virtual version of the furniture in their room to aid in the purchasing experience.
Responsive management - Informing customers about their abandoned carts, notifying them about the ongoing sales and discounts, etc. are a few pointers of responsive management that can help in your eCommerce website development journey.
Multiple payment methods - Ensure to adapt multiple payment options so users can choose their preferred payment mode and purchase items.
3. Post-purchase experience
Even after the user has finished purchasing a product or service, the user experience they have on eCommerce platforms will determine whether or not they will turn into loyal customers.
To ensure that is the case, make sure your eCommerce website design communicates to them with the help of these tips mentioned below.
Supply chain management - Once the order is placed, you need to ensure the shipping and delivery are right and timely. This too is a crucial part of your eCommerce website development. So maybe, you can invest in an efficient backend tool that can help you manage the supply chain.
Machine learning or AI - If there’s a concern or query raised by a customer, you need to resolve it or answer it quickly to earn a loyal customer. Make sure to incorporate technologies like Artificial Intelligence to create automated chatbots that can improve your store’s customer experience.
Follow these tips to create a powerful eCommerce store and ensure your customers have the best experience ever. Furthermore, make sure to avail the best help so you can achieve it more effortlessly. Auxesis Infotech might aid you in this purpose and help you create a powerful eCommerce website design that elevates customer experience greatly.
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The designs for an e-commerce website and a normal website vary greatly as they are both are developed to satisfy different search intents. So an e-commerce website should utilize the space carefully in a way it does not become crowded or there is no underutilization of space.
Want to design your e-commerce website from experts?
WebClues Infotech with its highly skilled, experienced, and large development team is the right agency to help you out with your e-commerce web design requirements. With a client base & offices worldwide WebClues Infotech has got the experience of working on all the continents of the planet.
Want to know more about our offerings in e-commerce website design?
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The eCommerce website is the connector between buyers and sellers as it becomes the standard method for purchase goods and services. E-commerce also takes its new version in the form of a mobile app development to attract many users and make them purchase the items more conveniently.
Ecommerce Website Development Statista
The only way to answer this question is to hire the best eCommerce website development Company in India . E-commerce website developers will be updated with the latest tech stack. They use modern features to develop your store to make your website appearance look goods and unique.
Let’s see the list of the best 5 eCommerce website development companies in India.
Bigziel – Prominent Ecommerce website development companies in India
Bigziel is the leading full-stack development companies and concentrating on top-notch technologies stack and agile software methodology for the website development process. Their main objective is customer satisfaction is the first priority within their budget limit. They focus on multiple industries like Ecommerce, healthcare, education and many more go to. Bigziel is the most popular for eCommerce website and app development with highly scalable and reliable with secured application
Bigziel is a pre-built solution for building Magento 2 mobile apps because its robust features have will attract customers.
Tvisha Technologies is one of the most popular systems integration and network consulting company and helped many companies expand their digital workplaces. With the growing technology, Tvisha has now started into the web and mobile app development and also in the development of eCommerce with full-fledged technology.
PixelCrayons is also one of the flourishing software and mobile app development companies. With advanced software solutions, they provide their services from start-ups with a good track record. They are appreciated for their best performance and on-time project delivery. It has one of the greatest client retention rates.
Verve Logic is a web development company. They are a group of developers focused on online marketing and Web designing. As popular for logo design, their developers add innovation and creativity to logo design. This business has been reliable and scalable in web development.
ValueCoders is also one of the growing offshore development companies and is recognized as an e-Trade development company. With extensive software solutions, their services are widespread, i.e., large-scale start-ups from industries. He received praise for improved delivery and timely maintenance of the project. As for customer retention, they compete with the best in the company.
Assume you’re looking for one of the top digital marketing agencies to give your online business a boost. It checks every box. TechMagnate is one of the leading eCommerce development company, its professionals provide first-rate services for clients such as Bajaj FinServ, Reliance Communications, etc.
Angular Minds is an eCommerce web design company for carrying out eCommerce projects. They deliver innovative business solutions to customers to transform business value (BV). Working with a mission provides innovative and creative solutions to address client aspirations.
Digital Silk is a leading ecommerce development company you will find. It developing and creating the best digital marketing services. You can drive as a website is reflective of your business, they give priority to your eCommerce development projects for a peak in user traffic with a focus on user engagement.
Brainvire Infotech offers tried and tested services in the IT field. Their core expertise lies in IoT, machine learning, and blockchain. They also took part in open-source frameworks such as PHP and web development. Their products consist of AuroCRM and Control ERP.
Alakmalak is a web design company with flexibility. Their objective is total customer satisfaction. It is a company financed by the private sector and whose profits are constant and which keeps all its activities with current income. With nine years of experience, the team will provide web design and web hosting.
Xtreem Solution is a multi-faceted company. It works in e-commerce a mobile app and other software also. It is the most flourishing computer company in India. Their motto is the continuous improvement of the quality of their products, processes, services and employees.
Zealous System mainly focuses and specializes in large-scale business support and development in desktop, web and mobile apps. The Commerce section is their key piece.
They understand individual needs and then develop websites for their business. With skilled members of the creative team who meet the exact needs of the customers.
Kadam Technologies is a well-known IT firm in India. Our company was founded in 2015. Over these few years he has acquired a good reputation with the help of his experienced expert developers. They use the latest technology to design the super functional website at affordable prices to their clients.
Embitel Technologies is a digital home that is built on the target-oriented digital marketing solution. Embitel Technologies has become an esteemed mobile app developer and e-commerce development company for its quality of development. They provide the development of end-to-end mobile apps and the development of eCommerce.
I hope that we now have essential information at our fingertips after reading an article about the biggest ecommerce development companies in India (2021)
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