Learn how Kaitie earned her Google IT Support Professional Certificate

Learn how Kaitie earned her Google IT Support Professional Certificate

When I interviewed with my current employer and mentioned my certificate through Coursera, they had heard about the program. I explained to them how the certificate program was designed and went over all the topics that were covered. They were excited to hear that I had some background on the material.

When I interviewed with my current employer and mentioned my certificate through Coursera, they had heard about the program. I explained to them how the certificate program was designed and went over all the topics that were covered. They were excited to hear that I had some background on the material. 

There are many skills from the certificate program that I have been able to apply to my new job. As a Cloud Support Technician, I take on many different tasks, including using PowerShell, speaking with customers, and checking on network connections, just to name a few. The program taught me the types of questions I should be asking customers. 

I like working as a Cloud Support Technician because I get joy out of helping people and knowing that I am able to solve their IT problems. I have always loved working with computers, so to be able to do that in my job is amazing!

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