What is Google Voice? The Google app to make calls
During the last few years, many applications have appeared to improve remote communication, be it to make video calls (like Google Meet) or to call and send traditional messages, but in an easier and digital way. In this post we will talk about the Google application to make professional calls, Google Voice.

Google Voice is Google’s service for making business calls. What makes this service different from traditional calls is that it uses the cloud and the internet to call. In this way, you can make calls centrally through your work computer, or with the application installed on the phone. In neither case will you need a physical SIM card with your phone number, since Google will assign one to your account.

What you need to start using Google Voice
In order to use Google Voice, you will need to have a Google Workspace account (formerly G Suite). This is the collaborative space in the Google cloud, made up of applications such as Gmail for companies, Google Calendar, Google Meet and / or Google Vault. It is for this reason, that if you still do not have a Google Workspace account for your company, you will have to sign it first. If you wish, you can check the Workspace plans . You can contract Workspace with training and free support during the first year through our website, as Official Premier Partner of Google.

Advantages of using Google Voice

  1. Calls from any device
    One of the benefits of using Google Voice is that it doesn’t matter where you are and what device you have at your disposal. As it has a web application, you can make calls directly from your computer’s browser or the application installed on your mobile or tablet. This will give you a lot of versatility, since with having the application available on all your devices, you can call or answer from whatever you want.

  2. Ease of use
    Like the rest of Google applications, this one has been designed to be easy to use, intuitive and to maximize collaboration. With a very simple look and feel, you can access your call history, create new contacts or transfer calls in just one click.

  3. Integration with Google Workspace
    Using Google Voice together with Workspace, takes the possibilities of making calls to the limit. On the one hand, you can synchronize Voice with Calendar, in order to manage your calls through it. For example, you will be able to follow the working hours that you have configured in Calendar, so that the voice mailbox will be skipped when you are out of it. In addition, it can also be integrated with Google Meet, so you can join video calls directly with Voice.

Another aspect that also simplifies the use of Voice is that when you are in your Gmail inbox, a Google Voice icon will appear on the right panel. In this way, you can also make and receive calls from there.

What is Google Voice - Integrated with workspace

  1. Number provided by Google
    One of the aspects that we have already mentioned above is that Google provides you with a phone number that is associated with your Google Voice user. This allows you to have a phone number without requiring an additional SIM card. Thus, you will not have to have two physical phones or a phone that allows you to insert two SIM cards.

  2. Scalable and smart
    Finally, Google Voice is an application designed with Google technology, which is characterized by being intelligent and innovative. Consequently, the Voice application will allow you to use its artificial intelligence to filter spam calls, automatically transcribe voice messages and configure PBX services. In addition, being a scalable service, you can implement Google Voice internationally and quickly.

Google Voice pricing
Google Voice has 3 pricing plans: the Starter, Standard and Premier. Depending on the characteristics that your company needs, it will be better to hire one or the other. You can also see the extended table with all the features of the Google Voice Pricing plans.

Google Voice Starter: USD 10 per license. For example, if you have 6 users, you’re charged USD 60 each month. Supports up to 10 users or licenses for small businesses.

Google Voice Standard: USD 20 per license. For example, if you have 25 users, you’re charged USD 500 each month. Supports an unlimited number of users or licenses for domestic businesses.

Google Voice Premier: USD 30 per license. For example, if you have 150 users, you’re charged USD 4,500 each month. Supports an unlimited number of users or licenses for businesses with international offices.

The rate per minute for each call changes depending on the country you are in and the time. You can check it here . You can also contact us , so that we can manage the registration of all Google Voice accounts and help you choose the right plan for your company.

Get started with Google Voice
If you think that Google Voice is a suitable option for your company, you can contact us and we will help you throughout the process. If you already have Workspace accounts, we will take care of registering your Google Voice account associated with it, and creating all the contacts. If you don’t have Workspace yet, you can hire Workspace along with a year of training and support included on our website.

Businesses looking to upgrade to VoIP have a myriad of options, as VoIP service providers have plans to suit homes, small businesses, and large corporations. Most entrepreneurs and small businesses cannot afford expensive solutions. Many of them try to get by with free services when the business is still small.

Google Voice is one of those free services that can augment regular telephone service for individuals and households. It even offers a few key features that make it suitable for small businesses. A recent update finally allows Wi-Fi or data VoIP connection with the Google Voice app on Android and on the web. This has long been a feature requested by users of the service. But before we examine what’s new, let’s take a look at what Google Voice actually does.

When it was first launched in 2009, Google Voice offered many features that were not available to consumers on the market at a low price. Users can sign up for a new Google Voice number to use the service. This new number is linked to all other numbers that a person may have, such as home phone, work phone, mobile, etc.

In theory, a person would give their Google Voice number to other people instead of a specific work or home number. When someone calls that number, Google Voice can redirect the call to any device you specify. For example, you can set business hours from 9 to 5 during which only your work phone will ring, but no other devices.

Google Voice also offered other features like automatic voicemail transcription , forwarding voice messages to your email inbox, sending text messages, and more. Customers could make calls to numbers within the US and Canada for free. Although international texting was not available, users could dial international numbers for a small fee.

At first glance, Google Voice may seem like a great VoIP service for individuals, entrepreneurs, and even small businesses. But features that were groundbreaking in 2009 no longer impress business users in 2018. Other than that, Google Voice still used its operator’s minutes to make calls. I didn’t really have a true VoIP solution for making calls over Wi-Fi or mobile data.

Google Voice customers have been requesting VoIP calls through the app for quite some time. A few years ago, Google incorporated the functions of Google Voice into its instant messaging application called Hangouts. However, users have to download another app called Hangouts Dialer which adds a new tab to the messaging app specifically for making VoIP calls.

The latest update to Google Voice finally brings these much-requested VoIP calling features right into the app. Currently in beta, users can sign up to test the new feature and provide feedback to the company. Overall, the app experience hasn’t changed much for users. Once enrolled in the beta version, customers will have a new menu in the settings. Now users can configure the application so that you can use Wi-Fi and mobile data instead of using operator minutes.

Finally, Google Voice customers can remove the Hangouts Dialer app, the only use of which was to make VoIP calls. With this update, Google Voice can now function as an alternative to mobile connections.

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