Today, businesses are racing to create innovative products/offerings that meet and exceed customer expectations in a highly-connected and digital world. From simultaneous global launches to shorter release timelines, and the increased pressure to stand out from the crowd, the role of product marketer is more important than ever.

Join us on Thursday, October 1, 2020, at 9 PM IST (8:30 AM PDT) for a talk by Amol Mahamuni, Program Director, Data Science, Cognitive Solution Dev, GTS labs, IBM India. Amol will give you insights into how IT Service Management is evolving and how data science and analytics is shaping that evolution:

1. How have ITSM and the service industry changed over the years, specifically in terms of data and its applications?
2. How has the pandemic affected the functions?
3. Is Data a common denominator in solving/tackling these challenges? If so how?
4. How can Data Scientists and Analysts play a role here?
5. The live webinar will include a Q&A with Amol. (If you register and can’t make the live webinar, we will send you a link to the recording after the event.)

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