Introduction
The line between the phrases “Taking your business online” and “Setting up a business on Facebook” is getting blurred.
With more than 30% of the world’s population (approximately 2.41 billion people) active every month on Facebook, there is no reason why your brand should not have a Facebook page of its own. To further support this claim, Americans alone spend approximately 20% of their day on Facebook or other platforms that Facebook owns.
So, sit back and think of the enormity of the market you would be able to reach with just a few clicks on the keyboard. But therein lie a few problems:
- How can you cater to the massive audience when queries start to arise?
- How can you leverage Facebook for marketing without denting your cash reserves?
- How can you ensure that all your fans and followers get a personalized experience when interacting with your brand?
By now, you already know the answer from the title – get a Facebook Chatbot!
In this article, you will learn how a Messenger bot will help your business in 15 different ways, supported with rich examples, statistics, and use cases.
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