Companies must make AIOps a vital part of company operations to survive the coming digital transformation.

AI adoption is going to be a key component for business survival by 2025, based on a global study by Genpact, but companies still struggle with what that means and how to accomplish it. More often than not, those big AI-driven initiatives end in failure. So, where’s the disconnect between the need for AI and its implementation?

According to the Harvard Business Review, there’s one reason and one reason only that companies keep missing the mark. If your business wants to survive in the next phase of digital transformation, you need AI Operations.

See also: AIOps Gaining Traction as Technology Accelerator

What is AIOps?

Businesses are so focused on the shiny appeal of AI that they fail to consider how they’ll actually use their new AI-initiatives. HBR’s biggest lesson in all of this is the need to build an AI-integrated organization from the ground up, i.e., building and managing AI to deliver results.

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