Promises, promises, promises. DevOps processes in general, and continuous integration/continuous deployment (CI/CD) pipelines in particular, promise substantial business value. They can help organizations effectively and innovatively address dynamic market demands by shortening the time to market for new products and features. The value captured can be both direct (such as increased revenues) and indirect (such as greater customer satisfaction).

But how can non-technical business stakeholders understand if DevOps is delivering on its promise for their organization? The answer lies in tracking the right DevOps Key Performance Indicators (KPIs) and, perhaps most importantly, presenting them in a meaningful context.

This article looks at the most important DevOps KPIs to monitor, and how they should be presented to business stakeholders so that they can make informed decisions.

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