QuickBooks Error H505: Causes and Effective Fixes

Despite QuickBooks' extensive usage as accounting software, operating in multi-user mode may lead to occasional technical errors like QuickBooks Error H505. This error typically arises when attempting to access a company file from an alternate network or device without establishing prior connection to the server.

To ensure seamless functionality and resolve this issue, we have compiled resources in this article to assist you in tackling QuickBooks Error H505 effectively.

Even though this post offers insightful advice on how to fix the error, we recognize that some users might prefer professional help. We can provide individualized support and guidance by calling our Toll-Free Number 1-855-856-0042 to reach our team of tech-savvy professionals.

Possible Reasons behind QuickBooks Error Code H505

The major reasons responsible for the error H505 are mentioned below.

  • QuickBooks Desktop Error H505 may arise from improper hosting configuration on the device. Incorrect hosting settings prevent QuickBooks from establishing a successful connection with the server, resulting in challenges when accessing company files and switching to multi-user mode.
  • When trying to access the company file from an alternative computer or server, error H505 can occur. This issue stems from the software's incapacity to establish a connection with the specified device or server, impeding access to the company file and triggering the error.

Recommended to read: How to resolve QuickBooks Error H202

Top Fixes for Fix QuickBooks Multi User Mode Error H505

Try out these two solutions suggested by experts to fix the QuickBooks multi user mode error H505.

Solution 1: Enable Access for a New Company File

Here are the steps to create a new folder for the company file and enable access:

  • You need to create a new folder on the computer hosting the file. 
  • You need to make sure that Windows has the permission to enter and access the
  • company file in the new folder. 
  • Now, you have to copy the .QBW file in the new folder.
  • At the end, change the mode to multi user and then start the company file.

Solution 2: Change QuickBooks Hosting Settings

By following these steps, you can effectively change QuickBooks hosting settings and adjust multi-user access configurations as needed.

  • Close QuickBooks completely on both servers and then reopen the software to ensure a fresh start.
  • Open QuickBooks on any system that has multi-user access set up to make sure that every user is prepared to make adjustments.
  • Now head to the ‘File’ option.
  • Further, click on the drop down menu and click on the option, ‘Utilities.’
  • Within the Utilities menu, locate the option to discontinue hosting multi-user access configuration. This option may be labeled differently depending on your QuickBooks version. Select this option to stop hosting multi-user access.
  • After selecting the option to discontinue hosting multi-user access configuration, QuickBooks will prompt you to confirm the action. Confirm to stop hosting multi-user access on the system.
  • Choose one system to enable hosting multi-user access. 
  • In QuickBooks, head to the 'File' menu.
  • After this, click on the ‘Utilities’ option. 
  • From the Utilities menu, choose the option to enable hosting multi-user access. 

In summary, adhering to the provided methods can successfully address QuickBooks Error H505. Yet, if the issue persists despite completing the steps, reaching out to our QuickBooks enterprise technical support team is recommended. You can contact us via our Toll-Free Number 1-855-856-0042, and we're committed to assisting you in overcoming any QuickBooks hurdles you face. 

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QuickBooks Error H505: Causes and Effective Fixes
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