In today’s world, organizations collect and use all sorts of data. And data fuels and sits at the heart of much of modern HR tools. While everyone is more or less aware of that fact, questions continue to abound about the proper approach to data and its impact on business decisions. Interestingly enough, data combined with technology can actually bring about change in areas strictly related to Emotional Intelligence, like Employee Engagement. And the impact of the latter on business should never be ignored.
Do you know NPS measuring customer satisfaction? Peakon works like that, but measures the satisfaction of your employees instead. This SaaS platform focused around Employee Net Promoter Score, measures real-time data to provide companies with insights on team performance. With the use of fourteen different psychological drivers of employee engagement, they’re able to isolate the key drivers that impact employee engagement within a specific company.
Julian shared with me great pieces of advice on how to enhance employee engagement using data, a continuous feedback approach, and excellent employee experience drivers. You’ll find out why Employee Engagement should become a key focus area in your business and how to foster it. Curious what it means to be data-inspired? Read on.
Why Employee Enagagement?
Joanna Staromiejska: We’re living in an era of AI-based solutions and while Peakon also uses AI, it does so to measure Emotional Intelligence-related parameters. Why do you consider Employee Engagement so important to companies?
Julian Tesche: If you’re an HR professional or HR Manager, you’ve probably come across your share of employee burnouts. And if I’m guessing right, you didn’t always know the reason behind it, or what it meant for the employee. It’s a problem because without a reason you’re not really able to find aid and prevent similar things from happening in the future. I see some corporations trying to encourage a better work-life balance, but things like the sabbatical that you introduced or unlimited holidays are still quite rare, despite the fact that they’re quite effective at preventing employee burnout.
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