Top 45+ Salesforce CPQ Interview Questions with Answers

Prepare for your next Salesforce CPQ interview with these top 45+ questions and answers. This guide covers the most common and important Salesforce CPQ interview questions, along with detailed answers and explanations. You'll learn about everything from basic Salesforce CPQ concepts to advanced features and functionality.

The Set is divided into 3 parts:

  • SalesForce CPQ Interview Questions and Answers
  • SalesForce CPQ Scenario Based Interview Questions
  • Salesforce Steelbrick CPQ Interview Questions

SalesForce CPQ Interview Questions and Answers:

Q1) What are Salesforce CPQ's limitations?

Ans:

  • Limitations on Salesforce CPQ Reduction OrdersWhen you lower a covered asset, include a percentage of entire lines.
  • When reducing the parent bundle, include bundle components.
  • Make a price schedule.
  • When you activate an order, consider the pricing calculation status. Make a contract, subscriber list, or asset.

Q2) Why does Salesforce employ CPQ? 

Ans: CPQ is a sales tool that allows businesses to quickly and properly produce order quotes. CPQ software frequently collaborates with CRM platforms, ERP programs, and other company technology, ensuring integrated data and accuracy.

Q3) What is the Salesforce CPQ process?

Ans: Salesforce CPQ, or Configure, Price, Quote Software, is a sales solution allowing businesses to deliver correct pricing for every product configuration situation.

Q4) What causes CPQ projects to fail?

Ans: If the solution is complex or sluggish, it will fail because no one will utilize it. Your answer should simplify a complex process rather than replace one with another. When simplicity is the primary goal, there are frequent sacrifices in functionality.

Q5) When should you avoid using CPQ?

Ans: If your company has a small product catalog; standard, intuitive bundles, add-ons; standard SLAs and warranties; a transactional high-volume sales process; or a bespoke product or service, you may not need CPQ. The product catalog of your company is limited. Your business sells 1-3 different products.

Q6) What are the five most important Salesforce clients?

Ans: Spotify, Amazon Web Services, U.S. Bank, Toyota, Macy's, and T-Mobile are among the 150,000 Salesforce clients globally. We've distilled the important Salesforce figures demonstrating the company's rapid development in recent years.

Q7) Which lifecycle is CPQ an important component of?

Ans: With the increasing need for product customization, innovative solutions like CPQ and dynamic price management are becoming increasingly important to today's organizations. CPQ is a component of the larger order-to-cash (or lead-to-cash) business cycle.

Q8) Is the sales cloud required for CPQ?

Ans: Salesforce CPQ is a standalone product that requires extra Salesforce licenses to be purchased. The list prices are listed here but consult with your Account Executive, as with all licensing. The Sales Cloud is included in the regular Salesforce CRM license, and the current price can be found here.

Q9) What exactly is a CPQ workflow?

Ans: A workflow is organized in SAP CPQ in which Administrators designate each status where a quotation will reside and particular actions that are accessible for each stage. The most crucial process in an SAP CPQ setup is workflow modeling.

Q10) What distinguishes CPQ from Salesforce?

Ans: Salesforce CPQ automates the process of product configuration, pricing, and quotation generation. Instead of depending on product lists and pricing books, salespeople can use the application to generate correct quotes.

SalesForce CPQ Scenario Based Interview Questions

Q1) What exactly are there Price Conditions??

Ans: A price condition is a comparison of one field's value to another, summary variable's, or formula's value. As many situations as you can think of as many conditions as you desire. You provide the conditions things must be met in order for your rule to be valid be effective.

Q2) What is the configurator evaluation of a price rule?

Ans: The configurator evaluation event decides when a price rule is applied to a target by Salesforce CPQ. You can change the assessment event to show the price rule results to sales reps.

Q3) How does one go about creating a Price Condition?

Ans:

  • Go to the Pricing Conditions associated list in your price rule record and then Click the New Price Condition button.
  • Select the kind of record to be tested.
  • Select the operator in the logical order assertion that compares the verified record to the filter.
  • Define the record type you compare the verified record to in the Filter Type section.
  • Select a record filter to define the record against which the verified record +is being evaluated.
  • Enter a monetary value for the for the pricing condition's Index field if you're referencing it in the Advanced Condition field of a price rule.
  • Remember to save your price condition.

Q4) What is the Calculator for Advanced Quotes in Salesforce CPQ?

Ans: In Salesforce CPQ, the Advanced Quote Calculator generates In reaction to user or automatic actions, quote and quote line pricing. Look over the events that cause your quote will be recalculated. When you conduct a calculation using the Advanced Quote Calculator, It corrects the quote and quote line fields user changes because of the preceding calculation.

Q5) How Do You Turn Off Real-Time CPQ Quote Calculation?

Ans:

  • Enter Installed Packages in the Quick Find box in Setup, and then pick Installed Packages.
  • Locate your Salesforce CPQ package and click Configure.
  • Deselect the Calculate Immediately field on the Pricing and Calculations tab.

Q6) When is a computation performed by the Quote Calculator?

Ans: When a person or process performs the steps listed below, the Advanced Quote Calculator runs a computation by default.

  • In the line editor's position, select Calculate.
  • In the line editor's position, you can add products or delete lines.
  • In the line editor's position, choose Save or Quick Save.
  • The Edit button is used to modify a quotation line.
  • On the quote information page, click Calculate. The Calculate button on the quote detail page is available in Salesforce CPQ Spring '19 and later.
  • Apex, a workflow rule, a Process Builder, a flow, or a data load process is used to insert or update a quote line.

Q7) What does Asynchronous Calculation serve?

Ans: Calculations performed outside of the quote line editor time out after 30 seconds by default. Timeouts can be avoided by enabling asynchronous calculating. The computations of the quote line editor are unaffected. However, they take longer to complete.

Q8) What exactly is the CPQ Quote Line Group Fields?

Ans: Salesforce CPQ supports a variety of custom-controlled fields for CPQ quote line groups. Quote, line groups maintain track of how the lines of a quote are broken into groups. Due to page layout and field-level security constraints, some fields are not accessible or editable.

Q9) Why do you make use of Lookup Queries?

Ans: Lookup queries and product rules are used to query data from items other than quotes. That data updates goods and configurations in the quote line editor and configurator. Your product rule's lookup query relates data from your lookup object to your product rule. You can use lookup data fields and values in your product rule instead of the rule's actions and conditions.

Q10) What role does a wrapper class play?

Ans: The Salesforce CPQ specialist can check the visual force page. Multiple goods may be displayed in the same column on this page. A wrapper class can contain any class. This wrapper class displays all of the products.

Q11) Should we use Batch Quantity?

Ans: Once the products are packaged, batch prices will apply. It is not for a single item. It determines how many items, components, and accessories should be estimated based on their amount instead.

Q12) Why should Salesforce CPQ alert rules be followed?

Ans: This CPQ alert rule displays notifications about pricing or sales after the product costing or price. It offers numerous ideas with the best possibilities. Pricing can be configured without any changes.

Q13) How does SaaS differ from Salesforce CPQ?

Ans: To begin with, SaaS is a membership-based application that allows users to leave without losing any configuration. However, in Salesforce CPQ, users must complete the processes to assist the customer's business. Salesforce CPQ can help you prevent major changes or failures. However, SaaS is an internet-based interface with limited functionality.

Q14) Do you know anything about the Junction object and its applications?

Ans: In Salesforce, we occasionally need to create far too many relationships. The junction object aids this relationship. For example, if a user wants to send a single standard message or respond to multiple users, we must utilize junction objects to connect many relationships.

Q15) How does the Revenue Cloud function?

Ans: This is also a component of Salesforce CPQ, part of the Salesforce 360 billing platform. This platform facilitates communication between the finance department and the sales staff to discuss sales and products. This revenue cloud is a collection of revenue management tools. Sales reports, new quotations, payment collection methods, and product cost negotiations can all be created by users.

Salesforce Steelbrick CPQ Interview Questions:

Q1) What exactly is Event Monitoring?

Ans: Event Monitoring delivers detailed information on your Salesforce apps' performance, security, and usage. Every interaction is tracked and available via the API, allowing you to monitor who is accessing key business data when and from where in the data visualization tool of your choice. Any data visualization or application monitoring solution, such as Tableau CRM, Splunk, or New Relic, can ingest Event Monitoring data.

Q2) What happens when Slab Discount Schedules and Block Prices coincide?

Ans: Price schedules can be created by aligning slab discount schedules with block-priced products. This configuration generates a price plan that transitions from flat to per-unit pricing. This configuration, however, is incompatible with One per Unit asset conversion.

Q3) Co-Terminated Subscriptions: What Are They?

Ans: Co-Terminated Subscriptions are fees you've agreed upon with certain clients that should be applied to all quotes for that client. They are available on the account and can be used for any goods in any pricing book. Contracted rates may be restricted to a specific time range.

Q4) Describe the Audit Trail in Salesforce.

Ans: Users can access and edit data based on their needs and product sales strategy. As a result, one system should be in place to monitor all of this and cross-check recent changes. If the organization has more employees, the Audit trail can be used for the new budget.

Q5) How can we utilize Salesforce CPQ to search for something?

Ans: There is categorized product information available in the company product catalog. It is more complicated to extract the products from the record. As a result, the user requires a search option to locate the desired goods. Because all sales reps are linked in Salesforce CPQ, these search parameters will be limited to products available in one array based on unique quality.

Q6) Tell me about the benefits of nested bundles.

Ans: 

  • A nested bundle aids in the creation of a composite bundle.
  • It allows customers to add a subset within a subset from a single product.

Q7) How do you repair Salesforce permission sets?

Ans: This permission set is a collection of user configurations or privileges that allow them to retrieve data from the record. With approval, they can also update the product profile. It can replace the need to create a new profile. We must apply these permission sets to user control to improve the user's skills.

Q8) What do you know about Salesforce CPQ objects?

Ans: We must mention the objects to construct a table in the database. These are quite beneficial for storing organizational data. Customers, contacts, and leads are the most common types of items. These are all associated with stuff.

Q9) Can we check sales performance during event monitoring?

Ans: The Salesforce CPQ mobile app allows the user to review all information. This event monitoring system can inspect and evaluate this tracker. Every transaction will be automatically cross-checked using a mobile app or API. The user can also monitor who uses the software to access business data. If we want to see this analysis report in a graphical user interface, we can use any visual analytical program, such as Tableau.

Q10) Describe the custom item.

Ans: We occasionally need to store critical organizational data alongside all routine data. These custom objects allow users to save all of their critical data. They will also have access to interface tabs and the ability to define associations between items, custom objects, custom fields, and page layouts.

Q11) What are the purposes of Twin Fields?

Ans: Two comparable objects can create twin fields. Salesforce CPQ will create the twin fields after the first object gives the modified parameter value to the second object. If the twin fields are editable, the data will be authorized along with the field type and API name.

Q12) What exactly is the Advanced Approvals function?

Ans: As you can see, the IT sectors are becoming more automated at every level. Their sales process will be automated if they adopt Salesforce CPQ. They can significantly increase their workflow in a short period. If all parameters are met, all approvals can be done automatically. If the criteria match the mentioned parameters, then approvals will include a request for a copy from the Salesforce CPQ specialist.

Q13) Why is it necessary to synchronize the Slab Discount Schedules and Block Prices?

Ans: With block-priced products, a product pricing schedule can be defined in a slab discount plan. The price will be determined by direct component pricing. As a result, we cannot price on a per-unit basis.

Q14) Explain the distinction between the two sorts of Error Conditions.

Ans: There are two kinds of mistake conditions:

  • An error can be displayed as an entity, variable, or element information.
  • As an error, filter information provides the precise, logical operator and the values of that specific field.

Q15) How can I make a new product bundle in Salesforce CPQ?

Ans: To build a new product bundle in Salesforce CPQ, please follow these steps:

  • Navigate to the Product button and select the New Product option.
  • Please include all the necessary information.
  • Locate the product in the product list and choose it.
  • Add the price to the price book.
  • Make the checkbox status as an active product accurate.
  • A product creation option is available as an option.

Conclusion:

Among Salesforce APIs, CPQ is one of the best. With industry-leading features and depth of functionality, CPQ can meet the widest range of customers' needs. It's a competitive edge to be mastered by Salesforce administrators and developers.

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Top 45+ Salesforce CPQ Interview Questions with Answers
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