The world around us is changing rapidly. With the arrival of industrial revolution 4.0, businesses of all sizes and types are increasingly capitalizing on advanced, intelligent technologies. They are taking advantage of automation to reduce time-consuming, tedious tasks, especially automating assembly line work. However, as such intelligent technologies are better performing than humans, it is necessary businesses must think of knowledge management for their employees. Knowledge is significantly a crucial aspect in achieving high-quality performance for employees. The field of knowledge management consists of psychology, epistemology, and cognitive science. Gaining information provided by artificial intelligence can play a crucial role in helping business employees make timely decisions.

Knowledge grows when used and deflates when kept under lock. That’s true! Artificial intelligence provides the mechanisms that enable machines to learn. It allows them to gain, process and utilize knowledge to perform tasks. AI also enables machines to unlock knowledge that can be delivered to humans to improve the decision-making process.

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