“Hi Tom, this is Chris! You said you were feeling feverish yesterday. I wanted to know if you are doing better. On a scale of 1-10, how would you rate your symptoms today?”

Who do you think that was? That sure wasn’t a doctor, that was an AI-driven chatbot.

COVID-19 changed a lot of aspects of our daily life. Among many changes, noticeable changes reflected in the healthcare segment. An industry that faces challenges every day, had to take a long leap to adjust to the drastic effects of this pandemic. Globally, two things emerged – telemedicine and chatbots. While doctor consultations via call existed to a certain extent pre-COVID, telemedicine with the inclusion of AI has now become primary care.

How AI Chatbots Are Transforming Healthcare

How Is Data-Driven Support Helping Patients & Hospitals?

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