Salesforce is a market leader in providing CRM and productivity software solutions, while SAP is another CRM solution provider with good market traction. Salesforce Commerce Cloud and SAP Commerce Cloud share many similarities as they cater to the same set of targeted customers. However, these similarities do have significant differences in overall quality, performance delivery, and specific features.

The two brands are placed among the leading brands when it comes to the commerce cloud. This blog will present a shoulder-to-shoulder comparison between the Salesforce CRM cloud and SAP CRM cloud to understand which one makes the better choice for real-life performance delivery.

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a robust eCommerce solution that runs on the cloud. It integrates different mission-critical features like digital commerce, order management, store operations, and AI-powered personalization neatly organized in a unified commerce platform. It helps enterprises smoothly run their businesses while facilitating and improving customer engagement across different devices and channels.

What is SAP Commerce Cloud?

SAP Commerce Cloud is an omnichannel platform focused on providing a comprehensive feature set for business-to-business and business-to-consumer enterprises. It gives the clients a huge assortment of functions to enhance the product sales like predefined promotional functionalities, different versions, and multiple sets and bundles.

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