Termination methods for QuickBooks payroll update error ps038

QuickBooks payroll service helps users manage employee data and send their wages on the assigned day. However, issues like QuickBooks payroll update error ps038 can emerge while performing payroll tasks like downloading updates or sending paychecks. If you also come across this error in your QBDT, read this blog to discover its causes and the methods you can use to eliminate the issue from your QuickBooks Desktop.

Speak to a QB professional at 1.855.856.0042 for troubleshooting guidance to counter the error effectively.

Reasons

Once this error influences QuickBooks, you cannot send employee payroll using the paychecks or direct deposit in their bank account. The possible triggers for this payroll issue in QBDT are mentioned below-

• There are undelivered paychecks piled up in your QBDT creating issues in sending further paychecks.
• An employee's details have discrepancies, or the entry has turned inactive in QBDT.
• Payroll tasks in QuickBooks also terminate due to incorrect service key or EIN.

Recommended to read: How to resolve QuickBooks Error 1603

Solutions

The software can crash or freeze when you try executing payroll functions under the influence of this error. A quick way to get rid of the payroll problem is discussed in detail below-

Method- Remove undelivered paychecks from your QBDT or configure their details

This error generally arises when you try sending employee salaries using paychecks. This happens when the software is already loaded with unsent paychecks in the ‘online to send.’ You’ll encounter this error code when you send additional paychecks and sometimes while downloading the payroll. You must proceed by finding the stuck paychecks that might be a reason for the development of this error-

Step 1- Find out the paychecks stuck in your QBDT

Use these steps to reveal the paychecks that aren’t delivered by QuickBooks-

• Go to the Edit menu and click the Find option.
• Hover over the Advanced tab and click the Choose filter option.
• Choose the Detail level filter in the list and click the Summary Only option.
• Go to the filter list again and select Online status.
• Click Online to send and hit Find.

A list of the stuck paychecks in ‘Online to send’ will appear on the screen. Then you need to apply the second step to remove them from the software.

Step 2- Configure paychecks details to ensure they don’t cause problems in future

• Move to the first paycheck in the list and click the Paycheck Detail option.
• Hover over Earnings in the Review Paycheck window and add a new earning item to the list, the same as the previous one.
• Click No if you see a Net Pay Locked message on the screen, and do not change net pay or the tax amounts.
• Tap Yes below the Past Transaction message and hit Save and Close.
• Click Yes in the Recording Transaction warning and reopen the paycheck.
• Select Paycheck Details and remove the earning item you recently added.
• Do not make any changes in the net pay & tax amounts.
• Click Ok to remove the paycheck and repeat the steps will all the other unsent paychecks.

Conclusion

This blog helps to figure out why QuickBooks payroll update error ps038 appears while sending paychecks or while downloading the updates. You now know the procedure to fix the issue, and we hope you’ll use it to send paychecks from QBDT without problems.
If you face any problem while applying the solutions, consult a QB expert at 1.855.856.0042.

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