With AI often thrown around as a buzzword in business circles, people often forget that machine learning is a means to an end, rather than an end in itself. For most companies, building an AI is not your true goal. Instead, AI implementation can provide you with the tools to meet your goals, be it better customer service through an intuitive chatbot or streamlining video production through synthetic voiceovers.

To help shed light on some real-world applications of machine learning, this article introduces five innovative AI software that you should keep on eye on throughout 2020.

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