Businesses today waste a lot of man-hours on mundane and repetitive tasks. However, the nature of work as we know it is in for a major overhaul with intelligent automation taking over the reins. A recent report has noted that, by 2022 AI-powered automation can shave the manual IT processes up to 80% and operations expenses by 75%.

Analytics India Magazine got in touch with Vishwanath Ramaswamy, Vice President, Technology, IBM Technology Sales, IBM India / South Asia, to understand the ins and outs of intelligent automation and how IBM is supporting its customers in implementing automated workflows.

“Today, automation is necessary when migrating mission-critical workloads to cloud environments,” said Ramaswamy. “Intelligent automation will improve the experience for cloud developers and reliability engineers — from automating the modernisation and deployment of applications onto new environments to assisting with the day-to-day application management.”

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