Many companies today claim that they have chatbots running on NLP and that they are creating responses on the fly. But how do Chatbots work?

Chatbots are aiming to make natural interactions indistinguishable from human conversations, but how much is true? What goes into such a backend?

Let’s discuss.

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How do Chatbots work?

Chatbots work using multiple methodologies. A few of those techniques are easy ones, based on keyword extraction. Some of the techniques respond with FAQ sections.

While some are more advanced ones like Haptik that work on NLP and respond in a much more human-like manner. Let’s find out the different ways of how chatbots work. In the upcoming articles, we’ll talk about creating your first chatbot.

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