In April, we experienced two incidents resulting in significant impact and degraded state of availability for API requests and the GitHub Packages service, specifically the GitHub Packages Container registry service.

April 1 21:30 UTC (lasting one hour and 34 minutes)

This incident was caused by failures in our DNS resolution, resulting in a degraded state of availability for the GitHub Packages Container registry service. During this incident, some of our internal services that support the Container registry experienced intermittent failures when trying to connect to dependent services. The inability to resolve requests to these services resulted in users being unable to push new container images to the Container registry as well as pull existing images. The Container registry is currently in a public beta, and only beta users were impacted during this incident. The broader GitHub Packages service remained unaffected.

As a next step, we are looking at increasing the cache times of our DNS resolutions to decrease the impact of intermittent DNS resolution failures in the future.

#github availability report #github