You might have heard user experience (UX), user interface (UI) and customer experience (CX) being used interchangeably. Even some of the most seasoned and professional marketers and designers confuse these terms.

Of course, if you work in any of these spaces, you might find this a tad bit annoying. But looking at things from an outsider’s perspective, it’s easy to get confused with terminologies that have similar meanings yet are fundamentally different.

So to clear up any confusions —I will try my best to explain these terms individually and also shed light on how they are related.

Let’s start.

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#ux #cx #user-experience #ui #user-interface