WhatsApp chatbots are quickly gaining popularity for connecting with the consumers for a better user experience using a WhatsApp Business API.

Currently, more than 50 million businesses are using the WhatsApp business account. You may think that chatbots are already everywhere; what makes them so special to be integrated with WhatsApp. The answer lies in the core values of the WhatsApp application. Unlike other platforms like websites or Facebook, WhatsApp was created for the sole need of free instant messaging that doesn’t involve any advertisements or gimmicks.

This allows WhatsApp Bots to provide a unique experience to its users compared to other platforms.

Five Use Cases of WhatsApp Chatbot:

Lead Generation

Bookings and Notifications

Customer Support

**Events registration **

** Enhancing Sales **

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