When the first version of Siri came out, she battled to understand natural language patterns, expressions, colloquialisms, and different accents all synthesized into computational algorithms.

Voice technology has improved extensively over the last few years. These changes are all thanks to the implementation of Artificial Intelligence (AI). AI has made voice technology much more adaptive and efficient.

This article focuses on the impact that AI and voice technology have on businesses enabling voice technology services.

AI and Voice Technology

The human brain is complex. Despite this, there are limits to what it can do. For a programmer to think of all the possible eventualities is impractical at best. In traditional software development, developers instruct software on what function to execute and in which circumstances.

It’s a time-consuming and monotonous process. It is not uncommon for developers to make small mistakes that become noticeable bugs once a program is released.

With AI, developers instruct the software on how to function and learn. As the AI algorithm learns, it finds ways to make the process more efficient. Because AI can process data a lot faster than we can, it can come up with innovative solutions based on the previous examples that it accesses.

The revolution of voice tech powered by AI is dramatically changing the way many businesses work. AI, in essence, is little more than a smart algorithm. What makes it different from other algorithms is its ability to learn. We are now moving from a model of programming to teaching.

Traditionally, programmers write code to tell the algorithm how to behave from start to finish. Now programmers can dispense with tedious processes. All they need to do is to teach the program the tasks it needs to perform.

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