HP printer’s users commonly face the problem when their printer just refuses to print anything. This problem can arise due to various reasons ranging from connectivity issues to faulty configurations or drivers. If you are facing any such problem, the following HP Printer troubleshooting guide will help you get rid of your printer won’t print problem.

Go for basic troubleshooting

In case your HP printer stops working, the first thing to do id to check the status of the connection between your printer and your computer. Make sure that all your devices are connected properly to one another, and the network or the cable that you use to connect these devices is working.

You can also take a chance at restarting your HP printer. Turn it off for a couple of minutes, unplug the cordand leave it for a few minutes. Now, plug the cord to the printer and power it on. See if your problem is resolved.

Update or reinstall the required drivers
More often than not, printers show problem because of faulty drivers. You may be required to update or reinstall these drivers to fix your printing issue.

Set your printer to default

When you try to print something, your computer will automatically assign that printing task to the default printer unless you manually choose to do it with some other printer. So, your HP printer won’t be able to print anything if you have neither set it as your default printer nor select it as the printer to print.

If your HP printer is not set as default then follow these steps to make it your default printer:

• Press Window key along with the R key, both at the same time. This will open the Run dialog box. Type Control Panel in the dialog box and hit Enter to open the Control Panel.
• Select Devices and Printers from the Control Panel.
• In the Printers section, right click on your HP printer logo and select Set as default printer. Click yes if prompted.
• Now, you can see a tick below your HP printer This means that your printer is now set as default printer.
• Cancel all printing jobs

Another common problem that leaves your printer not working is the stuck print queue. If there are failed print jobs in your print queue, then it may restrict the normal functioning of your printer. Clear all your print jobs to get your printer back to normal.

• Go to Control Panel and open Devices and Printers.
• Right click on your HP printerin the Printers section and select See what’s printing.
• Open the Printer menu and select Open as Administrator.
• Once again open the Printer menu and select Cancel All Documents.
• When prompt window opens, Confirm your action.
• Check your printer status

If the above mentioned troubleshooting methods do not work for you, then check for any hardware issue with your printer.

Make sure that your printer has enough paper, ink or toner, and it is not on paper jam.

Why My HP printer is Offline

That depends on what you mean by “go offline”.
If the machine itself loses network connectivity, you should troubleshoot the issue exactly like when any other network equipment loses connectivity:

• Ping the printer from a PC to verify that it actually is offline.
• Check cables.
• Check the settings.
• Check for duplicate IPs on the network.
• Google for more network troubleshooting assistance

If you mean that Windows is reporting the printer as offline, it is just saying that it receives no status updates from the printer. This is a Windows/printer port communication issue and is rarely related to the printer it self.

I would recommend you either reinstall the driver or go in to the Printer Properties -> Ports and set up a new TCP/IP port with the IP address of the printer.

If the issue persists, something is likely blocking trafic on port 9100 on your network. This is often the case if the PC is connected to a wireless network and the printer is on a cabled network. Sometimes this can be solved in the accesspoint/router setup.

If you cannot solve the issue, you can work around it by selecting the newly created TCP/IP port, click the “Configure Port” button and from there disable the “SNMP Status Enable” checkbox. This will cause Windows to no longer attempt to monitor the status of the printer and it should therefor never report the printer as offline.So Whenever you are searhcing for my hp printer is offline its a serious issue and get online help asap for this problem

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