What is this?

This session is part of a learning curriculum that I designed to incrementally skill up and empower a team of Designers and Researchers whose skillset and ways of working needed to evolve to keep up with changes in the way we think about and execute design.

Each session in the curriculum aims to simplify the complexities of human-centered interaction design using real-life examples from my own professional experience alongside established theory from industry experts.

The sessions are intentionally structured as short, achievable hands-on learning workshops that balance technique (hands-on, doing) with theory (readout, presentation).

**For more info about this curriculum, please read: **👇👇🏼👇🏾

_Why am I sharing this? _I have open-sourced this content to help others understand the fundamentals of human-centered interaction design and the multi-dimensional skillset needed to be successful in complex, collaborative environments.

What is the focus of this session?

Context — An understanding of how to approach the work

_Craft _— An understanding of how to do the work

_Communication _— An understanding of how to interact and collaborate

What are the goals of this session?

This session provides participants with an in-depth overview of the skills and techniques needed to effectively plan and facilitate moderated and unmoderated user interviews — including an understanding of when to you use interviews (and when not to), tips for being a neutral and unbiased moderator, and techniques for staying focused and effectively guiding an interview conversation.

Additionally, it provides a step-by-step framework and techniques for planning and executing effective interviews, synthesizing your findings, and sharing your insights with others.

The participatory exercises in this session help participants apply the concepts presented during the session to a project they are working on (or have worked on in the past). Each exercise is incremental, building upon the previous, to help participants better understand how these user research techniques can be applied to the design challenges they face everyday.

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