If there’s anything we’ve learned so far in 2020, it’s that no one can predict day to day what is going to happen next. Therefore, we believe technology should be there to help developers and operators build for agility and manage for change. This is especially true for our customers in the telecommunications industry. Communications service providers (CSPs) have seen their network resiliency and service delivery put to the test as students, enterprise users, and consumers have all shifted rapidly to digital-only engagements to learn, conduct business, and stay connected. The trick for CSPs, however, is enabling agility and accelerating innovation across a globally distributed network without having to manage underlying complexity.

This topic and more are explored by Jennifer Lin, VP of Product Management and Chen Goldberg, Senior Director of Engineering, in “The Future of Tech” podcast hosted by Avishai Sharlin, Division President of Amdocs Technology, a Google Cloud partner and a leading provider of software and services to communications and media companies. They discussed the rise of 5G/edge data-driven services, the evolution of open-source technologies, and the role Anthos can play in driving application modernization and speed of innovation amongst Telcos.

Cloud’s role in the supply chain for new 5G/edge services

One of the hot topics was 5G/edge computing and the role they can play in helping CSPs deliver more personalized, data-driven services to customers. However, telco networks have grown rather complex over the years. In order to unlock the potential of these technologies, CSPs may need to build more intelligent automation into their networks and remove some of that complexity.

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