Veterans Affairs AI initiatives aim to deliver proactive healthcare, reduce backlogs, and increase the agency’s effectiveness.

Veterans Affairs is the biggest integrated healthcare system in the country and is hoping to become a medical artificial intelligence leader. The department wants to counteract decades of dissatisfaction with the level of responsiveness in service to the nation’s veterans and hopes that big data and AI-driven decision making will finally help turn the tide.

In a recent Gallup poll, the VA rated fairly poorly in satisfaction as compared to other governmental organizations, something they hope will change as these AI-driven initiatives take place. One of the most significant changes is implementing organization-wide initiatives as opposed to one-off projects of years past.

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