Chatbots are getting all the buzz and attention in the tech world just because they are awesome to make life easier for customers and businesses with their interactive interfaces. But chatbots are of different types and not all of them are intelligent. While most of them just work as an interactive FAQ interface to answer predetermined questions, there are intelligent chatbots that learn from user behavior and accordingly recommend products and offer solutions. Machine learning technology is increasingly being used for this second type of chatbot.

To understand how machine learning is being used in chatbots development, it is important to understand the different types of chatbots and how machine learning technology can make chatbots communication more intelligent and customer-centric. Here we are going to explain all these attributes that generally any expert Chatbot development guide would cover.

#mobile app development #machine-learning