In this article, we will talk about the must-haves in your chatbot testing checklist. Chatbots have forayed into the business arena with a bang. Enterprises have been leveraging chatbots to not only engage the end-users, but also study their behavior and habits. It is now established that a chatbot does much more than just messaging.

Residing within messaging platforms, chatbots are rapidly adding value to conversations. Chatbots now have a context-driven intelligence. The conversation is the key skillset of a successful chatbot.

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