Although still an evolving technology, these bots have proven to have an array of benefits for businesses of all types.

Done right, AI chatbots can save costs, engage customers, and increase revenue for your business too!

What Is an AI Chatbot?

A chatbot is a software application that can conduct conversations with a user through messaging applications, websites, smartphone applications, or over the telephone.

AI chatbots are trained to operate more or less without human intervention. These bots are designed to get smarter over time.

How Can I Get Started With AI Chatbots?

This is the question that deters most marketers from integrating bots into businesses. It makes sense to think of the chatbot development process as challenging and difficult. After all, AI is still a relatively nascent concept.

However, in reality, building an AI chatbot in 2020 doesn’t take much.

For starters, all you need to know is the motive behind creating a bot, the tone you’d want it to have, what platform it would reside on, and other basic details.

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