This is an informal take on the technological choice that we are often faced with when designing Chatbots, i.e. should we build a Chatbot or a Natural Language Search (NLS), or a may be a mix of both? The primary motivation of both is to make enterprise data and applications (more) accessible to every company employee — to foster knowledge sharing and collaboration. With this objective, we explore two integration architectures:

• Search enabled Chatbots
• Conversational Search

#artificial-intelligence #machine-learning #chatbots #search #naturallanguageprocessing